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- Tasks: Provide expert advice on home improvement and maintain store appearance.
- Company: Join B&Q, a leading home improvement retailer with a commitment to diversity.
- Benefits: Enjoy competitive pay, generous holiday, and an award-winning pension scheme.
- Why this job: Be part of a friendly team and help customers create their dream spaces.
- Qualifications: Enthusiastic about home improvement and a team player willing to learn.
- Other info: Flexible hours with opportunities for personal growth and wellbeing support.
The predicted salary is between 11 - 16 £ per hour.
Part-time Customer Advisor position available at B&Q Cambridge, up to 20 hours per week. Competitive hourly rate of £13.52 (including £0.81 store allowance). Shifts are from Monday to Sunday, 7.00–10.00 pm.
Responsibilities:
- Provide expert advice to customers on home improvement projects.
- Manage stock, set up displays, and maintain store appearance.
- Sales are important; trained in paint-mixing and cutting timber.
- Excellent customer service is the main aim.
Qualifications:
- Friendly, outgoing, and enthusiastic about home improvement.
- Team player and flexible to work weekends, evenings, and bank holidays.
- Eager to learn new technology and ways of working.
Benefits:
- Competitive salary.
- 6.6 weeks holiday.
- Award-winning pension scheme.
- ShareSave options.
- Employee assistance programme.
- Colleague wellbeing benefits and more.
Commitment to diversity and inclusion. Contact recruitment@b-and-q.co.uk for recruitment adjustments.
Customer Advisor in Cambridge employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor in Cambridge
✨Tip Number 1
Get to know B&Q and their values! Before your interview, do a bit of research on the company culture and what they stand for. This will help us show that we’re not just another candidate, but someone who genuinely fits into their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. We want to nail those responses about customer service and teamwork, so let’s make sure we’re ready to shine!
✨Tip Number 3
Show off your passion for home improvement! Bring examples of projects you’ve worked on or ideas you have for the store. This will help us stand out as enthusiastic candidates who are eager to contribute.
✨Tip Number 4
Don’t forget to follow up! After the interview, shoot a quick thank-you email to express our appreciation for the opportunity. It’s a great way to keep us on their radar and show that we’re genuinely interested in the role.
We think you need these skills to ace Customer Advisor in Cambridge
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for home improvement shine through! We love seeing candidates who are genuinely excited about the role and can connect with our customers.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience. If you've worked in customer service or have a knack for DIY projects, let us know! It helps us see how you fit into our team.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your skills and experiences are easy to understand.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at B&q
✨Know Your Stuff
Make sure you brush up on home improvement basics. Familiarise yourself with common projects and products that customers might ask about. This will show your enthusiasm and expertise, which is exactly what B&Q is looking for!
✨Show Off Your People Skills
As a Customer Advisor, excellent customer service is key. Prepare examples of how you've provided great service in the past. Think about times when you went above and beyond to help someone – this will highlight your friendly and outgoing nature.
✨Flexibility is Key
B&Q needs team players who can work various shifts, including weekends and evenings. Be ready to discuss your availability and demonstrate your willingness to adapt to the store's needs. This shows you're committed and ready to jump in wherever needed.
✨Embrace Technology
Since the role involves learning new technology, be prepared to talk about any tech skills you have. Whether it's using point-of-sale systems or managing stock digitally, showing your eagerness to learn will impress the interviewers.