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- Tasks: Provide top-notch customer service and assist with home improvement projects.
- Company: Leading home improvement retailer in Cambridge with a friendly atmosphere.
- Benefits: Competitive salary, award-winning pension, holiday entitlement, and wellness perks.
- Why this job: Join a passionate team and help customers bring their home projects to life.
- Qualifications: Friendly attitude and eagerness to learn about home improvement.
- Other info: Part-time role with a 3-month fixed-term contract and great career experience.
The predicted salary is between 10 - 13 £ per hour.
A leading home improvement retailer in Cambridge is seeking a Checkouts Customer Advisor for a part-time role (25 hours/week) on a 3-month fixed-term contract. The ideal candidate is friendly, eager to learn, and passionate about home improvement.
Responsibilities include:
- Providing excellent customer service
- Assisting customers with their home projects
The position offers a competitive salary and a comprehensive benefits package including an award-winning pension scheme, holiday entitlement, and wellness benefits.
Checkout Concierge - Customer Expert (Part-Time) in Cambridge employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Checkout Concierge - Customer Expert (Part-Time) in Cambridge
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and products can help you connect with the interviewer and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to assist customers with their home projects and how you would handle them. This will help you feel more confident during the interview.
✨Tip Number 3
Dress appropriately for the interview. A smart-casual look is usually a safe bet, especially in a retail environment. You want to make a good impression while still being comfortable.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position and keeping you top of mind for the hiring team.
We think you need these skills to ace Checkout Concierge - Customer Expert (Part-Time) in Cambridge
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for home improvement shine through. We want to see that you're not just looking for a job, but that you genuinely care about helping customers with their projects.
Be Friendly and Approachable: Since this role is all about customer service, make sure your application reflects a friendly tone. Use language that shows you're eager to engage with customers and help them find what they need.
Highlight Relevant Experience: If you've got any experience in retail or customer service, be sure to mention it! We love seeing how your past roles have prepared you for this position, so don’t hold back on those details.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at B&q
✨Know Your Stuff
Familiarise yourself with the home improvement products and services offered by the retailer. Being able to discuss specific items or projects will show your passion and eagerness to learn, which is exactly what they’re looking for.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or went above and beyond for a customer. This will demonstrate your ability to excel in the role.
✨Be Friendly and Approachable
Since the role requires a friendly demeanor, practice your smile and positive body language. During the interview, make sure to engage with the interviewer as if they were a customer, showing that you can create a welcoming atmosphere.
✨Ask Thoughtful Questions
Prepare some questions about the company culture, training opportunities, or specific home improvement projects. This shows your genuine interest in the role and helps you determine if it’s the right fit for you.