At a Glance
- Tasks: Become a home improvement expert and provide top-notch customer service at the checkouts.
- Company: Join B&Q, a leading home improvement retailer with a focus on community and diversity.
- Benefits: Enjoy a competitive salary, wellness benefits, and generous holiday time.
- Other info: Flexible shifts available, with opportunities for personal growth and development.
- Why this job: Make a real difference in customers' lives while working in a fun, supportive team.
- Qualifications: Friendly, eager to learn, and passionate about helping others.
The predicted salary is between 12 - 16 € per hour.
Part time - 16 hours per week
3 Month Fixed Term Contract
Shifts available Monday - Sunday, 7.00am - 10.00pm
UK Notional hourly rate £12.71 per hour
B&Q Buxton
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Checkouts Customer Advisor and you’ll be a big part of this.
What’s the job?
Become an expert advisor. An inspiration as well as a guide who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like click & collect, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in various areas, but on the tills truly great customer service will be your main aim.
What We Need
Happy to help, eager to learn and just a little bit obsessed with home improvement. You’ll be right at home with us. You’re friendly and outgoing, and you get a buzz from helping others. You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re great at working in a team, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.
What’s in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. Wellness benefits include a range of offerings to help colleagues be at their best and feel well. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more. We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
Customer Advisor - Checkouts in Buxton employer: B&q
At B&Q Buxton, we pride ourselves on being an excellent employer that values diversity and inclusion, ensuring every team member feels they belong. As a Customer Advisor - Checkouts, you'll enjoy a supportive work culture with access to wellness benefits, generous holiday allowances, and opportunities for personal growth, all while helping customers create their dream homes. Join us and be part of a team that celebrates your individuality and offers a competitive salary alongside a comprehensive benefits package.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Advisor - Checkouts in Buxton
✨Tip Number 1
Get to know the company! Before your interview, spend some time browsing B&Q's website and social media. Understanding their values and recent projects will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since the role is all about helping customers, think of examples from your past experiences where you've gone above and beyond for someone. This will not only prepare you for potential questions but also demonstrate your passion for great service.
✨Tip Number 3
Be ready to showcase your flexibility! With shifts available throughout the week, be prepared to discuss your availability and willingness to work during weekends and evenings. This shows that you're committed and ready to jump in whenever needed.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates and keep you fresh in their minds.
We think you need these skills to ace Customer Advisor - Checkouts in Buxton
Some tips for your application 🫡
Show Your Passion for Home Improvement:When writing your application, let us see your enthusiasm for home improvement shine through! Share any personal projects or experiences that highlight your love for helping others create their dream spaces.
Tailor Your Application:Make sure to customise your application to fit the Customer Advisor role. Use keywords from the job description and demonstrate how your skills align with what we’re looking for. This shows us you’ve done your homework!
Be Friendly and Approachable:Since customer service is key, reflect your friendly personality in your written application. Use a warm tone and express your eagerness to help customers. We want to know you’ll be a great fit for our team!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at B&q
✨Know Your Stuff
Before the interview, make sure you understand B&Q's values and what it means to be a Customer Advisor. Familiarise yourself with home improvement trends and products so you can speak confidently about them during your chat.
✨Show Your Personality
Being friendly and outgoing is key for this role. During the interview, let your personality shine through! Share stories that highlight your customer service skills and how you enjoy helping others.
✨Flexibility is Key
Since the job requires working various shifts, be prepared to discuss your availability. Show that you're flexible and willing to adapt to the rota, including weekends and evenings, which will impress the interviewers.
✨Ask Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. You might want to ask about training opportunities or how the team collaborates on projects.
