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For Companies At a Glance
- Tasks: Provide top-notch customer service and assist with DIY home improvement projects.
- Company: Leading home improvement retailer in Bury with a vibrant team culture.
- Benefits: Competitive salary, wellness programs, holiday allowances, and a diverse work environment.
- Why this job: Join a dynamic team and help customers bring their home improvement dreams to life.
- Qualifications: Strong communication skills and a passion for DIY projects.
- Other info: Flexible shifts available, including weekends, for a balanced work-life experience.
The predicted salary is between 28800 - 43200 £ per year.
A leading home improvement retailer in Bury is seeking a Customer Advisor to join their team. This role includes providing exceptional customer service, assisting with home improvement projects, and managing stock and displays. Flexibility to work various shifts, including weekends, is essential.
Employees benefit from a competitive salary, diverse work environment, and comprehensive perks such as wellness programs and holiday allowances.
DIY Home Improvement Advisor - Customer Support in Bury employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land DIY Home Improvement Advisor - Customer Support in Bury
✨Tip Number 1
Get to know the company! Research their values and recent projects. When you walk into that interview, you want to show them you’re not just another candidate but someone who genuinely cares about their mission.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to assist customers with home improvement queries. Role-playing with a friend can help you feel more confident and prepared for those tricky questions.
✨Tip Number 3
Be flexible and show it! Since the job requires working various shifts, mention your availability during the interview. It’ll demonstrate your commitment and willingness to adapt to their needs.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace DIY Home Improvement Advisor - Customer Support in Bury
Some tips for your application 🫡
Show Your Passion for Home Improvement: When writing your application, let your enthusiasm for DIY projects shine through! Share any personal experiences or tips you've picked up along the way. We love seeing candidates who are genuinely excited about helping others with their home improvement journeys.
Tailor Your Application: Make sure to customise your CV and cover letter for this role. Highlight relevant skills and experiences that align with the job description. We want to see how you can bring value to our team, so don’t be shy about showcasing your customer service skills!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it’s relevant to the role. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the Customer Advisor position.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy and quick – just a few clicks and you’re done!
How to prepare for a job interview at B&q
✨Know Your Stuff
Familiarise yourself with common home improvement projects and products. Brush up on DIY techniques and tools, as you'll want to impress with your knowledge during the interview.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Think about specific situations where you went above and beyond to help a customer, as this role is all about making their experience great.
✨Flexibility is Key
Be ready to discuss your availability and willingness to work various shifts, including weekends. Highlight any previous experience in roles that required flexibility, as it shows you're adaptable and committed.
✨Ask Thoughtful Questions
Prepare some questions to ask the interviewer about the company culture, team dynamics, and the types of home improvement projects they focus on. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
