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- Tasks: Lead the store team and ensure a fantastic shopping experience for customers.
- Company: Join B&Q, a leading retailer with a focus on customer satisfaction.
- Benefits: Enjoy a competitive salary, generous holiday, and an award-winning pension scheme.
- Why this job: Be the heartbeat of the store and make a real difference every day.
- Qualifications: Passionate about customers, safety-conscious, and a team player.
- Other info: Flexible hours with opportunities for career growth and development.
The predicted salary is between 30000 - 40000 £ per year.
Join as a Shift Lead and help create a store customers love.
Overview:
- Full time, part time or job share.
- Permanent contract – 18.5 to 36.75 hours per week.
- Full‑time equivalent £28,741.44 per annum inclusive of hourly store location allowance.
- +Pension
- +6.6 weeks holiday.
Responsibilities:
- Be the heartbeat of the store day‑to‑day and ensure smooth operations.
- Deploy colleagues correctly to ‘make every customer count’ throughout shifts.
- Act as first point of contact for customers and colleagues.
- Maintain store safety at all times.
Qualifications & Skills:
- Passionate about customers and doing the right thing for them.
- Global view, not constrained to specific store areas.
- Safety conscious with eye for detail to spot compliance.
- Enjoy interacting with colleagues and teamwork.
- Bring energy and motivate those around you.
- Confident and autonomous to make decisions for customers at pace.
Benefits:
- Award‑winning pension scheme
- ShareSave options
- 6.6 weeks holiday
- Payroll giving
- Employee Assistance Programme
- Shopping discounts
- Colleague wellbeing benefits and lots more
Contact: Support during the application or interview process, please contact recruitment@b‑and‑q.co.uk for any recruitment adjustments.
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Management and Manufacturing
Industries: Retail
Shift Lead in Bristol employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Lead in Bristol
✨Tip Number 1
Get to know the company culture! Before your interview, check out B&Q's social media and website. This will help you understand their values and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer interaction skills! As a Shift Lead, you'll be the first point of contact for customers. Role-play with a friend or family member to get comfortable with handling different customer scenarios.
✨Tip Number 3
Show off your leadership skills! Think of examples from your past experiences where you've motivated a team or made quick decisions. Be ready to share these stories during your interview to demonstrate your fit for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the B&Q team. Don’t miss out on this opportunity!
We think you need these skills to ace Shift Lead in Bristol
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for customer service shine through in your application. We want to see how much you care about creating a fantastic shopping experience for our customers!
Highlight Your Team Spirit: Since teamwork is key for us, make sure to mention any experiences where you've successfully collaborated with others. We love seeing how you motivate and energise those around you!
Be Detail-Oriented: As a Shift Lead, safety and compliance are super important. Share examples of how you've maintained high standards in previous roles, showing us your eye for detail.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better. Don’t miss out on this opportunity!
How to prepare for a job interview at B&q
✨Know the Store Inside Out
Before your interview, take some time to familiarise yourself with B&Q's products and services. Understanding their offerings will help you demonstrate your passion for customers and your ability to make informed decisions on the shop floor.
✨Showcase Your Leadership Skills
As a Shift Lead, you'll need to motivate and deploy colleagues effectively. Prepare examples from your past experiences where you've successfully led a team or improved operations. This will show that you're ready to be the heartbeat of the store.
✨Emphasise Safety Awareness
Safety is crucial in retail. Be prepared to discuss how you've maintained safety standards in previous roles. Highlight any specific instances where your attention to detail helped prevent issues, as this aligns perfectly with the job requirements.
✨Engage with Customer Scenarios
Think about common customer interactions and how you would handle them. During the interview, be ready to role-play or discuss these scenarios. This will showcase your confidence and ability to make customers feel valued, which is key for the Shift Lead position.
