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- Tasks: Engage with trade members, recommend products, and build strong relationships.
- Company: Join a diverse team at B&Q, committed to inclusion and community.
- Benefits: Competitive salary, generous holidays, wellness support, and shopping discounts.
- Why this job: Make a real impact by helping trade members thrive and grow their businesses.
- Qualifications: Great communication skills and a passion for teamwork.
- Other info: Flexible working hours with opportunities for personal development.
The predicted salary is between 30000 - 42000 £ per year.
The heart of the Tradepoint counter, you’ll deal with all kinds of trade members every day. You’ll take ownership of your TradePoint members and get to know them and their business through great conversations, meaning you’re in the best position to recommend the right products and services for them.
What we need:
- A great communicator and team worker with the ability to get on with all kinds of colleagues and customers.
- You adjust your approach in different situations and know how to build relationships with customers.
- You’ve got an eye for new business opportunities.
- You’ll love helping your trade members get great value for themselves and their clients through promotions and signing up for our trade loyalty scheme.
- You’ll be happy to continuously develop your skills through training and by learning from others.
- You’re happy to pitch in as part of a team and flexible enough to work on a rota that includes weekends, evenings, and bank holidays.
What’s in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits, and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
So we can support you during the application or interview process, please contact for any recruitment adjustments.
Customer Advisor - TradePoint in Bristol employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor - TradePoint in Bristol
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with trade members daily, it’s crucial to demonstrate your ability to build relationships. Try role-playing with a friend or family member to get comfortable with different scenarios.
✨Tip Number 3
Be ready to showcase your flexibility. The job requires working on weekends and evenings, so mention any previous experience where you've adapted to changing schedules. This shows you're a team player who can pitch in when needed.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to explore other roles that might suit you as well. We’re excited to see what you bring to the table!
We think you need these skills to ace Customer Advisor - TradePoint in Bristol
Some tips for your application 🫡
Show Your Communication Skills: Since the role is all about dealing with trade members, make sure your application highlights your communication skills. Share examples of how you've built relationships and communicated effectively in previous roles.
Tailor Your Application: We want to see that you understand the TradePoint ethos. Tailor your CV and cover letter to reflect how your experience aligns with the job description. Mention specific skills that relate to building relationships and spotting business opportunities.
Be Yourself: We value authenticity! Don’t be afraid to let your personality shine through in your application. Share what makes you unique and how you can contribute to our diverse team at TradePoint.
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way for us to see your application and get you started on this exciting journey with TradePoint!
How to prepare for a job interview at B&q
✨Know Your TradePoint Members
Before the interview, research TradePoint and understand their customer base. Familiarise yourself with the types of trade members you’ll be dealing with and think about how you can build relationships with them. This will show your potential employer that you’re genuinely interested in the role and ready to engage with customers.
✨Showcase Your Communication Skills
As a Customer Advisor, communication is key. Prepare examples from your past experiences where you’ve successfully communicated with customers or colleagues. Think about how you adjusted your approach in different situations and be ready to share these stories during the interview.
✨Demonstrate Team Spirit
TradePoint values teamwork, so be prepared to discuss how you work well with others. Share specific instances where you’ve collaborated with a team to achieve a goal or helped a colleague out. This will highlight your ability to fit into their team-oriented culture.
✨Emphasise Your Flexibility
The job requires flexibility with working hours, including weekends and bank holidays. Be honest about your availability and express your willingness to adapt to the rota. This shows that you’re committed to being a reliable team member and ready to meet the needs of the business.
