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- Tasks: Become a home improvement expert and assist customers with their projects.
- Company: Join B&Q Braintree, a leader in home improvement.
- Benefits: Earn £12.98 per hour with flexible part-time hours.
- Why this job: Make a difference in customers' lives while learning new skills.
- Qualifications: Friendly, eager to learn, and passionate about helping others.
- Other info: Enjoy a dynamic team environment with opportunities for growth.
The predicted salary is between 12 - 13 £ per hour.
Shifts: Monday - Sunday, 7:00am - 10:00pm (part time – 20 hours per week)
Hourly Rate: UK Notional hourly rate £12.98 per hour (Inclusive of an £0.27 per hour, store specific location allowance)
Location: B&Q Braintree
Company Overview: B&Q Braintree is dedicated to helping customers improve their homes. We give millions of customers the ideas, advice, tools, and confidence to create a home they’ll love.
Overview: Part time – 20 hours per week, Permanent Contract, Shifts available Monday - Sunday, 7:00am - 10:00pm.
What’s the job?
- Become an expert advisor, getting to know each customer and their home improvement projects.
- Assist with sales while also managing stock, setting up displays, and ensuring the store looks great.
- Receive training in paint-mixing and cutting timber.
- Provide great customer service as the main aim.
What We Need:
- Friendly and outgoing, with a passion for helping others.
- Happy to help, eager to learn, and slightly obsessed with home improvement.
- Comfortable using new technology and learning new ways of working.
- Great team player with flexibility to work on a rota that includes weekends, evenings.
Customer Advisor in Braintree employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor in Braintree
✨Tip Number 1
Get to know the company! Before your interview, check out B&Q's website and social media. Understanding their values and mission will help you connect with the team and show that you're genuinely interested in being a part of their customer-focused culture.
✨Tip Number 2
Practice your people skills! As a Customer Advisor, you'll be chatting with customers all day. Role-play with a friend or family member to get comfortable with common customer scenarios. This will help you feel more confident when it’s your turn to shine.
✨Tip Number 3
Show off your passion for home improvement! Bring examples of projects you've worked on or ideas you have for improving spaces. This will demonstrate your enthusiasm and make you stand out as someone who truly cares about helping customers.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple way to keep yourself fresh in their minds and show that you’re keen on the role.
We think you need these skills to ace Customer Advisor in Braintree
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for home improvement shine through! We want to see that you’re not just looking for a job, but that you genuinely care about helping customers create their dream homes.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. If you've worked in customer service or have a knack for DIY projects, let us know! This helps us see how you fit into our team.
Be Yourself: We love authenticity! Don’t be afraid to let your personality come through in your writing. Share a little about yourself and why you’d be a great fit for the Customer Advisor role at B&Q Braintree.
Apply Through Our Website: To make things easier for both of us, please apply directly through our website. It’s straightforward and ensures your application gets to the right place quickly. We can’t wait to hear from you!
How to prepare for a job interview at B&q
✨Know Your Stuff
Before the interview, brush up on home improvement basics. Familiarise yourself with common projects and products that customers might ask about. This will show your passion for helping others and your eagerness to learn.
✨Show Off Your People Skills
As a Customer Advisor, you'll be interacting with a lot of people. Prepare examples of how you've provided great customer service in the past. Think about times when you went above and beyond to help someone out.
✨Flexibility is Key
Since the role requires working various shifts, be ready to discuss your availability. Highlight your willingness to work weekends and evenings, as this shows you're committed and adaptable to the needs of the store.
✨Ask Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities, team dynamics, or what a typical day looks like. This not only shows your interest but also helps you gauge if the role is right for you.