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- Tasks: Lead your shift, ensuring a safe and enjoyable environment for customers and colleagues.
- Company: Join B&Q, a company dedicated to diversity and inclusion.
- Benefits: Enjoy competitive pay, wellness benefits, and generous holiday allowance.
- Why this job: Be the heartbeat of the store and make a real impact every day.
- Qualifications: Passionate about customer service and teamwork, with a keen eye for safety.
- Other info: Great opportunities for personal growth in a supportive team environment.
The predicted salary is between 28800 - 43200 £ per year.
Your role as a Shift Lead is pivotal in ensuring a safe working and shopping environment. You’re the person who will oversee your shift to cultivate a great experience for both colleagues and customers daily. It’s B&Q’s ambition to make every customer count, so you’ll strive to ensure B&Q is a place colleagues love to work, and customers love to shop.
In this role you will:
- Be the heartbeat of the store day-to-day and ensure operations are running smoothly.
- Make sure colleagues are deployed correctly to ‘make every customer count’ throughout your shift.
- Be the first point of contact for customers and colleagues.
- Make sure our stores are safe at all times.
Our shift leads are key to running our business through their teams. In this role, we’re looking for the following qualities:
- Passionate about customers and doing the right thing for them.
- Like to have a global view and not be constrained to specific areas of the store.
- Safety conscious and use an eye for detail to spot compliance opportunities.
- Enjoy interacting with colleagues and working in a team.
- Like to bring energy to each day and motivate those around you.
- Confident to have autonomy and trust to make decisions for the customer at pace.
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes:
- Award-winning pension scheme
- ShareSave options
- 6.6 weeks holiday
- Payroll giving
- Employee Assistance Programme
- Shopping discounts
- Colleague wellbeing benefits and lots more
So we can support you during the application or interview process, please contact for any recruitment adjustments.
Shift Lead in Bradford employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Lead in Bradford
✨Tip Number 1
Get to know the company culture! Before your interview, check out B&Q’s values and mission. This way, you can show how your passion for customers aligns with their goals. It’ll help you stand out as someone who truly gets what they’re about.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how you can demonstrate your leadership skills and safety consciousness. We want you to feel confident and ready to impress!
✨Tip Number 3
Be prepared to share your experiences! Think of specific examples where you’ve motivated a team or improved customer satisfaction. This will show that you’re not just talking the talk but walking the walk when it comes to being a Shift Lead.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows you’re genuinely interested in the role and keen to be part of the B&Q family.
We think you need these skills to ace Shift Lead in Bradford
Some tips for your application 🫡
Show Your Passion for Customers: When writing your application, make sure to highlight your passion for customer service. We want to see how you’ve gone above and beyond to create great experiences for customers in the past.
Demonstrate Team Spirit: We love a good team player! Share examples of how you've worked with colleagues to achieve common goals. This will show us that you can bring energy and motivation to our team.
Safety First!: Since safety is key in this role, don’t forget to mention any experience you have in maintaining a safe environment. We’re looking for candidates who are detail-oriented and proactive about compliance.
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and get you into the process smoothly. We can’t wait to hear from you!
How to prepare for a job interview at B&q
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Shift Lead at B&Q entails. Familiarise yourself with their customer service ethos and how you can contribute to making every customer count. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Shift Lead, you'll be overseeing a team, so it's crucial to demonstrate your leadership abilities. Prepare examples of how you've motivated a team or resolved conflicts in the past. This will highlight your capability to manage people effectively and create a positive work environment.
✨Emphasise Safety Awareness
Safety is a top priority for B&Q, so be ready to discuss how you ensure a safe working environment. Think of specific instances where you've identified safety issues or implemented compliance measures. This shows that you take safety seriously and are proactive in maintaining it.
✨Engage with the Interviewers
Interacting with your interviewers is key! Ask them about their experiences at B&Q and what they love about working there. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values. Plus, it makes the conversation more enjoyable for everyone!
