Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead daily operations and ensure top-notch customer service at our vibrant retail store.
- Company: A leading retail store in Bournemouth with a focus on teamwork and customer satisfaction.
- Benefits: Competitive pay, award-winning pension scheme, and generous holiday allowance.
- Why this job: Join a dynamic team and make a real difference in customer experiences.
- Qualifications: Passion for teamwork and strong decision-making skills required.
- Other info: Part-time role with opportunities for growth in a supportive environment.
The predicted salary is between 13 - 16 £ per hour.
A leading retail store in Bournemouth is looking for a part-time Shift Lead to oversee daily operations at the Castlepoint location. The role requires a strong focus on customer service while ensuring safety and efficiency in the store. Ideal candidates will demonstrate passion for teamwork and possess decision-making skills.
The position offers competitive benefits, including an award-winning pension scheme and generous holiday allowance.
Shift Lead — Customer-First Retail Ops Leader in Bournemouth employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Lead — Customer-First Retail Ops Leader in Bournemouth
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in retail. A personal recommendation can make all the difference when you're aiming for that Shift Lead role.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and team leadership. We suggest role-playing with a mate to boost your confidence and nail those responses!
✨Tip Number 3
Show off your passion for teamwork during the interview. Share specific examples of how you've worked well with others in past roles. This will highlight your fit for the Shift Lead position and the store's culture.
✨Tip Number 4
Don't forget to apply through our website! It’s super easy and ensures your application gets the attention it deserves. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Shift Lead — Customer-First Retail Ops Leader in Bournemouth
Some tips for your application 🫡
Show Your Customer Service Passion: When writing your application, make sure to highlight your passion for customer service. We want to see how you’ve gone above and beyond in previous roles to create a fantastic experience for customers.
Teamwork Makes the Dream Work: Don’t forget to mention your teamwork skills! We love candidates who can work well with others, so share examples of how you’ve collaborated with colleagues to achieve common goals.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you the perfect fit for the Shift Lead role.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at B&q
✨Know the Company Inside Out
Before your interview, make sure you research the retail store thoroughly. Understand their values, mission, and what sets them apart in customer service. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Shift Lead, customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. Highlight how you resolved issues and ensured a positive shopping experience, as this will resonate well with the interviewers.
✨Demonstrate Teamwork and Leadership
Be ready to discuss your approach to teamwork and leadership. Share specific instances where you led a team or collaborated effectively with colleagues. Emphasise your decision-making skills and how you motivate others to achieve common goals.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare thoughtful questions to ask the interviewers. Inquire about the store's culture, how they measure success in customer service, or what challenges the team currently faces. This shows your enthusiasm and helps you gauge if it's the right fit for you.
