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- Tasks: Become a home improvement expert and help customers with their projects.
- Company: Join B&Q, a leading home improvement retailer with a supportive team.
- Benefits: Earn £12.71 per hour, flexible shifts, and gain valuable skills.
- Why this job: Make a real difference in customers' lives while learning about home improvement.
- Qualifications: Friendly, eager to learn, and passionate about helping others.
- Other info: Enjoy a dynamic work environment with opportunities for personal growth.
The predicted salary is between 12 - 16 £ per hour.
Part Time - 19 hours per week
3 Month Fixed Term Contract
Shifts available Monday - Sunday, 7.00am - 7.00pm UK
Notional hourly rate £12.71 per hour
B&Q Bishopbriggs
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they'll love. Join us as a Customer Advisor and you'll be a big part of this.
What's the job? Join our team, and you'll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like managing stock, setting up displays, and making sure your store looks great. You'll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim.
What we need:
- Happy to help, eager to learn and just a little bit obsessed with home improvement.
- Friendly and outgoing, with a buzz from helping others.
- Willing to expand your skills by using new technology and learning new ways of working.
- Great at working in a team and flexible enough to work on a rota that includes weekends and evenings.
Customer Advisor in Bishopbriggs employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor in Bishopbriggs
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on B&Q and their values. This will help you connect with the team and show that you're genuinely interested in being part of their mission to improve homes.
✨Tip Number 2
Practice your customer service skills! Think about scenarios where you’ve helped someone solve a problem or made their day better. Be ready to share these stories during your interview to showcase your friendly and outgoing nature.
✨Tip Number 3
Show your passion for home improvement! Whether it’s a DIY project you’ve tackled or a favourite product you love, let your enthusiasm shine through. This will resonate with the hiring team and demonstrate that you’re a great fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Customer Advisor in Bishopbriggs
Some tips for your application 🫡
Show Your Passion for Home Improvement: When you're writing your application, let us see your enthusiasm for home improvement! Share any personal projects or experiences that highlight your love for helping others create their dream spaces.
Tailor Your Application: Make sure to customise your application to fit the Customer Advisor role. Highlight relevant skills and experiences that align with what we’re looking for, like teamwork and customer service.
Be Friendly and Approachable: Since we value great customer service, your application should reflect your friendly personality. Use a warm tone and show us how you connect with people, as this is key to being a successful Customer Advisor.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at B&q
✨Know Your Stuff
Before the interview, make sure you brush up on home improvement basics. Familiarise yourself with common products and services offered by the company. This will not only show your enthusiasm but also help you answer questions confidently.
✨Show Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about times when you went above and beyond to help someone. This will demonstrate your ability to connect with customers and provide the support they need.
✨Be Ready for Role-Playing
Expect some role-playing scenarios during the interview. Practice how you would handle different customer situations, like dealing with complaints or providing product recommendations. This will showcase your problem-solving skills and adaptability.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask the interviewer. Inquire about team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.