Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Guide customers at the checkout, manage sales, and assist with click-and-collect.
- Company: Join B&Q, a leading home improvement retailer in a friendly environment.
- Benefits: Earn £12.71 per hour with great perks like holidays and shopping discounts.
- Why this job: Be part of a team that loves home improvement and customer service.
- Qualifications: Friendly, enthusiastic, and a great team player willing to learn.
- Other info: Flexible shifts with generous breaks and a commitment to diversity.
The predicted salary is between 12 - 13 £ per hour.
Location: B&Q Belfast, Northern Ireland, United Kingdom
Overview
Customer Advisor – Checkouts (Part‑time, 18.75 hours per week)
Contract: 3‑month fixed term
Shifts available: Monday – Sunday, 7:00 am – 8:00 pm
UK notional hourly rate: £12.71 per hour
Site: B&Q Holywood Exchange
What’s the job?
Become an expert advisor and guide for our customers. You’ll manage the checkout area, handle sales, assist with click‑and‑collect, set up displays, and keep the store tidy and welcoming. While you’ll receive training in various areas, outstanding customer service at the till is the main focus.
What we need
- Friendly, outgoing, and enthusiastic about home improvement.
- Great team player who is flexible with a rota that includes weekends, evenings and bank holidays.
- Willingness to learn new technology and adapt to new ways of working.
What’s in it for you?
- Competitive salary.
- Benefits package: award‑winning pension, ShareSave options, 6.6 weeks holiday, payroll giving, Employee Assistance Programme, shopping discounts, and colleague wellbeing benefits.
- Generous breaks to keep you refreshed and performing at your best.
We are committed to diversity and inclusion and encourage applicants from all backgrounds to apply.
Contact recruitment@b-and-q.co.uk for any recruitment adjustments.
Job Details
- Seniority level: Entry level
- Employment type: Part‑time
- Job function: Other
- Industries: Retail
Customer Advisor - Checkouts - NI in Belfast employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor - Checkouts - NI in Belfast
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on B&Q and their values. This will help you connect with the team and show that you're genuinely interested in being part of their customer-focused culture.
✨Tip Number 2
Practice your customer service skills! Think about scenarios you might face at the checkout and how you'd handle them. Being able to demonstrate your friendly and outgoing nature during the interview will set you apart from the crowd.
✨Tip Number 3
Be flexible with your availability! Since the role requires working weekends and evenings, showing that you're open to different shifts can make you a more attractive candidate. Plus, it shows you're ready to jump in and help out wherever needed.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest roles and updates there, making it easier for us to keep in touch with you throughout the process.
We think you need these skills to ace Customer Advisor - Checkouts - NI in Belfast
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and outgoing nature shine through. We want to see the real you, so don’t be afraid to show your enthusiasm for home improvement and customer service!
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. Mention any previous roles where you’ve provided excellent customer service or worked in a team – it’ll help us see why you’d be a great fit!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly understand why you’re the right person for the job.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at B&q
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Customer Advisor at B&Q involves. Familiarise yourself with the checkout process, customer service expectations, and the importance of maintaining a tidy store. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your People Skills
As a Customer Advisor, you'll be interacting with customers all day. During the interview, highlight your friendly and outgoing nature. Share examples of how you've provided excellent customer service in the past, whether in retail or other settings. This will demonstrate that you have the right attitude for the job.
✨Flexibility is Key
The job requires working various shifts, including weekends and evenings. Be prepared to discuss your availability and willingness to adapt to the rota. Showing that you're flexible and ready to take on different shifts will make you a more attractive candidate.
✨Embrace Technology
Since the role involves using technology for sales and click-and-collect services, express your eagerness to learn new systems. If you have experience with any relevant technology, mention it! This will reassure the interviewer that you're ready to adapt to the tools used at B&Q.
