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For Companies At a Glance
- Tasks: Guide customers at the checkout, manage sales, and assist with click-and-collect.
- Company: Join B&Q, a leading home improvement retailer in a friendly environment.
- Benefits: Earn £12.71 per hour with great perks like holidays and shopping discounts.
- Why this job: Be part of a team that loves home improvement and customer service.
- Qualifications: Friendly, enthusiastic, and a great team player willing to learn.
- Other info: Flexible shifts with generous breaks and a commitment to diversity.
The predicted salary is between 12 - 13 £ per hour.
Location: B&Q Belfast, Northern Ireland, United Kingdom
Overview
Customer Advisor – Checkouts (Part‑time, 18.75 hours per week)
Contract: 3‑month fixed term
Shifts available: Monday – Sunday, 7:00 am – 8:00 pm
UK notional hourly rate: £12.71 per hour
Site: B&Q Holywood Exchange
What’s the job?
Become an expert advisor and guide for our customers. You’ll manage the checkout area, handle sales, assist with click‑and‑collect, set up displays, and keep the store tidy and welcoming. While you’ll receive training in various areas, outstanding customer service at the till is the main focus.
What we need
- Friendly, outgoing, and enthusiastic about home improvement.
- Great team player who is flexible with a rota that includes weekends, evenings and bank holidays.
- Willingness to learn new technology and adapt to new ways of working.
What’s in it for you?
- Competitive salary.
- Benefits package: award‑winning pension, ShareSave options, 6.6 weeks holiday, payroll giving, Employee Assistance Programme, shopping discounts, and colleague wellbeing benefits.
- Generous breaks to keep you refreshed and performing at your best.
We are committed to diversity and inclusion and encourage applicants from all backgrounds to apply.
Contact recruitment@b-and-q.co.uk for any recruitment adjustments.
Job Details
- Seniority level: Entry level
- Employment type: Part‑time
- Job function: Other
- Industries: Retail
Customer Advisor - Checkouts - NI in Belfast employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor - Checkouts - NI in Belfast
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on B&Q. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. Focus on how you can highlight your customer service skills and your enthusiasm for home improvement. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Dress the part! Even though it's a retail job, looking smart and presentable can make a great first impression. It shows that you take the opportunity seriously and are ready to represent the brand well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your excitement about the role!
We think you need these skills to ace Customer Advisor - Checkouts - NI in Belfast
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and outgoing nature shine through. We want to see your enthusiasm for home improvement and how you can connect with customers!
Tailor Your Application: Make sure to customise your application to highlight your experience in customer service and teamwork. Mention any relevant skills or experiences that show you're flexible and ready to learn new technology.
Keep It Clear and Concise: We appreciate a straightforward application! Keep your language clear and to the point, making it easy for us to see why you’d be a great fit for the Customer Advisor role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us at B&Q.
How to prepare for a job interview at B&q
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Customer Advisor at B&Q involves. Familiarise yourself with the checkout processes, customer service expectations, and the importance of maintaining a tidy store. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Your Enthusiasm
B&Q is looking for friendly and outgoing individuals, so let your personality shine during the interview. Share your passion for home improvement and how you enjoy helping customers. A positive attitude can go a long way in making a great impression!
✨Prepare for Common Questions
Think about potential questions you might be asked, such as how you would handle a difficult customer or your experience with teamwork. Practising your responses can help you articulate your thoughts clearly and demonstrate your problem-solving skills.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like. This shows your interest in the position and helps you determine if it’s the right fit for you.
