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- Tasks: Become a home improvement expert and help customers with their projects.
- Company: Join B&Q, a leader in home improvement with a focus on community.
- Benefits: Competitive pay, generous holiday, wellness support, and shopping discounts.
- Why this job: Make a real difference in customers' lives while developing your skills.
- Qualifications: Friendly, eager to learn, and passionate about home improvement.
- Other info: Flexible shifts available, with a commitment to diversity and inclusion.
Part time - 15 hours per week
Fixed Term Contract until 31st Jan
Shifts available Monday - Sunday, 7.00am - 10.00pm
UK Notional hourly rate £12.71 per hour
B&Q Barrow believes anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Customer Advisor and you’ll be a big part of this.
What’s the job? Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, as will managing stock, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim.
What We Need: Happy to help, eager to learn and just a little bit obsessed with home improvement, you’ll be right at home with us. You’re friendly and outgoing, and you get a buzz from helping others. You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.
What’s in it for me? As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
Customer Advisor in Barrow in Furness employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor in Barrow in Furness
✨Tip Number 1
Get to know the company! Before your interview, spend some time researching B&Q. Understand their values, products, and customer service approach. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! As a Customer Advisor, you'll be interacting with customers all day. Role-play common scenarios with friends or family to boost your confidence. Think about how you can make each customer's experience memorable and positive.
✨Tip Number 3
Show your passion for home improvement! Whether it's DIY projects or interior design, share your enthusiasm during the interview. Talk about any personal experiences that relate to the role, as this will demonstrate your commitment to helping customers improve their homes.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives you a better chance of standing out. Plus, it’s super easy to navigate, so why not give it a go?
We think you need these skills to ace Customer Advisor in Barrow in Furness
Some tips for your application 🫡
Show Your Passion for Home Improvement: When you're writing your application, let your love for home improvement shine through! Share any personal projects or experiences that highlight your enthusiasm and knowledge in this area. We want to see how you can inspire our customers!
Tailor Your Application: Make sure to customise your application to fit the Customer Advisor role. Highlight relevant skills and experiences that match what we're looking for, like teamwork and customer service. This shows us you’re serious about joining our team!
Be Friendly and Approachable: Your written application should reflect your friendly personality. Use a warm tone and be genuine in your responses. We’re looking for someone who can connect with customers, so let that shine through in your writing!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at B&q
✨Know Your Stuff
Before the interview, make sure you brush up on home improvement basics. Familiarise yourself with common products and services B&Q offers. This will not only show your enthusiasm but also help you answer questions confidently.
✨Show Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help someone. This is key for a Customer Advisor role, so be ready to share those stories!
✨Be Ready to Learn
Since the job involves learning new skills like paint-mixing and timber cutting, express your eagerness to learn. Share any experiences where you quickly picked up new skills or technologies, as this will demonstrate your adaptability.
✨Emphasise Teamwork
B&Q values teamwork, so be prepared to discuss how you work well with others. Think of examples where you collaborated effectively in a team setting, especially in busy environments. This will highlight your ability to fit into their culture.