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For Companies At a Glance
- Tasks: Lead shifts, ensure safety, and create a great shopping experience for customers.
- Company: Join B&Q, a leading home improvement retailer with a focus on community.
- Benefits: Competitive salary, award-winning pension, 6.6 weeks holiday, and shopping discounts.
- Why this job: Be the heartbeat of the store and make a real impact every day.
- Qualifications: Passion for customer service and teamwork, with a keen eye for detail.
- Other info: Diverse and inclusive workplace with excellent wellness benefits.
The predicted salary is between 22709 - 30800 £ per year.
Full-time equivalent £27,709.50 per annum + Pension + 6.6 Weeks Holiday
B&Q Bangor
Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Shift Lead and you’ll be a big part of this.
Overview
This is a permanent contract ranging from 18.5 to 36.75 hours per week.
Role
Your role as a Shift Lead is pivotal in ensuring a safe working and shopping environment. You’re the person who will oversee your shift to cultivate a great experience for both colleagues and customers daily. In this role you will:
- Be the heartbeat of the store day-to-day and ensure operations are running smoothly.
- Make sure colleagues are deployed correctly to ‘make every customer count’ throughout your shift.
- Be the first point of contact for customers and colleagues.
- Make sure our stores are safe at all times.
What We Need
- Passionate about customers and doing the right thing for them.
- Like to have a global view and not be constrained to specific areas of the store.
- Safety conscious and use an eye for detail to spot compliance opportunities.
- Enjoy interacting with colleagues and working in a team.
- Like to bring energy to each day and motivate those around you.
- Confident to have autonomy and trust to make decisions for the customer at pace.
What’s in it for me
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes:
- Award-winning pension scheme
- ShareSave options
- 6.6 weeks holiday
- Payroll giving
- Employee Assistance Programme
- Shopping discounts
- Colleague wellbeing benefits and lots more
So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
Shift Lead in Bangor employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Lead in Bangor
✨Tip Number 1
Get to know the company culture! Before your interview, check out B&Q's social media and website. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and how it aligns with the Shift Lead role.
✨Tip Number 3
Show your passion for customer service! During the interview, share specific examples of how you've gone above and beyond for customers in the past. This will demonstrate that you’re the right fit for making every customer count at B&Q.
✨Tip Number 4
Don’t forget to ask questions! Prepare a few thoughtful questions about the role or the team. This shows that you’re engaged and eager to learn more about how you can contribute to the store’s success.
We think you need these skills to ace Shift Lead in Bangor
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for customer service shine through. We want to see how much you care about creating a great experience for customers and colleagues alike.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to understand and relevant to the Shift Lead role.
Highlight Teamwork Skills: Since this role is all about working with others, don’t forget to mention your teamwork abilities. Share examples of how you've motivated and collaborated with colleagues in the past.
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at B&q
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Shift Lead at B&Q entails. Familiarise yourself with the responsibilities like overseeing shifts, ensuring safety, and enhancing customer experience. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Your Passion for Customer Service
B&Q values a customer-first approach, so be ready to share examples of how you've gone above and beyond for customers in previous roles. Highlight your passion for creating a positive shopping environment and how you can motivate your team to do the same.
✨Demonstrate Team Leadership Skills
As a Shift Lead, you'll need to manage and inspire your colleagues. Prepare to discuss your leadership style and provide specific examples of how you've successfully led a team in the past. This could include resolving conflicts, delegating tasks, or boosting team morale.
✨Be Safety Conscious
Safety is a top priority at B&Q, so be prepared to talk about how you ensure a safe working environment. Share any relevant experiences where you identified compliance opportunities or implemented safety measures. This will show that you take safety seriously and are ready to uphold B&Q's standards.
