At a Glance
- Tasks: Become a home improvement expert and help customers with their projects.
- Company: Join B&Q, a leading home improvement retailer with a passion for customer service.
- Benefits: Earn £12.71 per hour, gain valuable skills, and enjoy flexible part-time hours.
- Other info: Flexible shifts available, perfect for students looking for part-time work.
- Why this job: Make a real difference in customers' lives while learning about home improvement.
- Qualifications: A friendly attitude, eagerness to learn, and a love for helping others.
The predicted salary is between 11 - 14 £ per hour.
Overview
B&Q Ayr
Part Time - 20 hours per week
3 Month Fixed Term Contract
Shifts available Monday - Sunday, 7:00am - 9:00pm
UK Notional hourly rate £12.71 per hour
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Customer Advisor and you’ll be a big part of this.
What Is the Job?
Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like managing stock, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in paint‑mixing and cutting timber, but truly great customer service will be your main aim.
What We Need
- Happy to help, eager to learn and just a little bit obsessed with home improvement.
- Friendly and outgoing, and you get a buzz from helping others.
- Will expand your skills by using new technology and learning new ways of working.
- Great at working in a team and flexible enough to work on a rota that includes weekends, evenings.
Customer Advisor in Ayr employer: B&q
At B&Q Ayr, we pride ourselves on fostering a supportive and dynamic work environment where our Customer Advisors can thrive. With flexible part-time hours and a commitment to employee development, we offer comprehensive training and growth opportunities in the home improvement sector. Join us to be part of a team that values creativity, collaboration, and customer satisfaction, all while enjoying the benefits of working in a vibrant retail setting.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Advisor in Ayr
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on B&Q. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you've gone above and beyond for a customer. Being able to share these stories will demonstrate your passion for helping others, which is key for a Customer Advisor role.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look presentable and professional. A smart appearance can make a great first impression and shows that you take the opportunity seriously.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Advisor in Ayr
Some tips for your application 🫡
Show Your Passion for Home Improvement:When you're writing your application, let us see your enthusiasm for home improvement shine through! Share any personal projects or experiences that highlight your love for helping others create their dream spaces.
Tailor Your Application:Make sure to customise your application to fit the Customer Advisor role. Highlight relevant skills and experiences that align with what we’re looking for, like teamwork and customer service. It’ll show us you’ve done your homework!
Be Yourself:We want to get to know the real you! Use a friendly tone in your application and don’t be afraid to let your personality come through. We’re looking for someone who’s outgoing and eager to help, so let that shine!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at B&q
✨Know Your Stuff
Before the interview, brush up on home improvement basics. Familiarise yourself with common DIY projects and products that B&Q offers. This will show your passion for the role and help you connect with customers' needs.
✨Show Your Personality
As a Customer Advisor, being friendly and outgoing is key. During the interview, let your personality shine through. Share stories about times you've helped others or worked in a team to demonstrate your customer service skills.
✨Ask Smart Questions
Prepare some thoughtful questions about the role and the company. This shows you're genuinely interested in the position and eager to learn more about how you can contribute to the team.
✨Flexibility is Key
Since the job requires working various shifts, be ready to discuss your availability. Highlight your willingness to work weekends and evenings, as this will show your commitment to the role and the team.
