At a Glance
- Tasks: Deliver multi-drop orders and provide top-notch customer service.
- Company: Join B&Q, a leading home improvement retailer.
- Benefits: Earn £13.46 per hour, enjoy 6.6 weeks holiday, and access great discounts.
- Why this job: Be part of a team that helps customers create their dream homes.
- Qualifications: Must have a manual UK driving licence and good communication skills.
- Other info: Flexible shifts with opportunities for career growth and well-being support.
The predicted salary is between 13 - 16 £ per hour.
Shifts: Monday – Sunday, 7:00 am – 10:00 pm
Hourly rate: £13.46 (notional)
Location: B&Q Ashford
NOTE: Due to the nature of the role, heavy lifting will be required.
Overview
We believe anyone can improve their home to make life better. Every day we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. As a Store Delivery Driver you’ll deliver exceptional customer service and ensure our customers receive their deliveries in excellent condition and on time – every time.
Responsibilities
- Deliver multi‑drop orders to customers’ homes using 3.5‑ton vans.
- Work on a rota that includes weekends, evenings and bank holidays.
- Use new technology to fulfil customer orders and support colleagues.
- Represent the B&Q brand, putting customers first everywhere you go.
- Maintain safety and efficiency while handling heavy loads.
Qualifications
- Manual UK driving licence (Category B/B1) with at least one year of holding and no more than 6 points.
- Experience as a multi‑drop delivery driver useful, but not essential.
- Good communication and organisational skills; ability to think clearly and make sound plans in busy situations.
- Flexible to work on a rota that includes weekends, evenings, and bank holidays.
- Pass an Experian DVLA check and a DBS check.
Benefits
- Competitive hourly wage plus national holiday entitlement.
- Award‑winning pension scheme, ShareSave options, 6.6 weeks holiday.
- Payroll giving, Employee Assistance Programme, shopping discounts.
- Well‑being benefits and generous breaks.
- Diversity and inclusion support.
Application
To support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
Seniority Level: Entry level
Employment type: Full‑time
Job function: Management and Manufacturing
Industry: Retail
Store Delivery Driver in Ashford employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Delivery Driver in Ashford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on B&Q. Understand their values and what they stand for. This will help you connect with the interviewer and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions for delivery drivers and rehearse your answers. Focus on your communication skills and how you handle busy situations, as these are key for the role.
✨Tip Number 3
Dress the part! Even though it’s a driving job, showing up looking smart and professional can make a great first impression. It shows you take the opportunity seriously and respect the company.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start.
We think you need these skills to ace Store Delivery Driver in Ashford
Some tips for your application 🫡
Show Your Driving Skills: Make sure to highlight your driving experience in your application. If you've got a clean driving record and can handle a 3.5-ton van, let us know! We want to see that you’re ready to hit the road safely.
Customer Service is Key: As a Store Delivery Driver, you'll be the face of B&Q for our customers. Share any past experiences where you’ve provided great customer service. We love seeing how you put customers first!
Flexibility Matters: Since the role involves working weekends and evenings, it’s important to mention your availability. Let us know if you’re flexible with your schedule – we appreciate that!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need right there!
How to prepare for a job interview at B&q
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Store Delivery Driver at B&Q entails. Familiarise yourself with the responsibilities like multi-drop deliveries and handling heavy loads. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since delivering exceptional customer service is key, think of examples from your past experiences where you went above and beyond for a customer. Be ready to discuss how you handle difficult situations or complaints, as this will demonstrate your ability to represent the B&Q brand positively.
✨Be Prepared for Practical Questions
Expect questions about your driving experience and how you manage your time on the road. You might be asked how you would handle a situation where you have multiple deliveries to make in a short timeframe. Think through these scenarios beforehand so you can respond clearly and effectively.
✨Dress for Success and Be Punctual
Even though the role is hands-on, showing up in smart casual attire can make a good impression. Also, plan your journey to arrive on time; punctuality reflects your reliability, which is crucial for a delivery driver. It sets a positive tone for the rest of the interview!