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- Tasks: Become a home improvement expert and guide customers on their projects.
- Company: Join B&Q, a leader in home improvement with a friendly culture.
- Benefits: Earn ÂŁ12.98 per hour, enjoy 6.6 weeks holiday, and access shopping discounts.
- Why this job: Make a real difference in customers' lives while working in a fun environment.
- Qualifications: Friendly, eager to learn, and passionate about home improvement.
- Other info: Flexible shifts available, including weekends and evenings.
The predicted salary is between 10 - 13 ÂŁ per hour.
Shifts available Monday â Sunday, 7.00am â 10.00pm. From B&Q Aberdeen, we believe anyone can improve their home to make life better. Every day we give our millions of customers the ideas, advice, tools and confidence they need to create a home they'll love. Join us as a Customer Advisor and you'll be a big part of this.
Overview
- Position: Customer Advisor
- Contract: 3âmonth fixed term
- Hours: 36.75 per week, full time
- Shifts: Monday â Sunday, 7.00am â 10.00pm
- Pay: ÂŁ12.98 per hour, inclusive of an ÂŁ0.27 per hour storeâspecific allowance
Whatâs the job?
As a Customer Advisor you'll become an expert advisor and a guide. You'll get to know every customer and their home improvement projects. Sales will be important, as will managing stock, setting up displays and ensuring your store looks great. You'll be trained in paintâmixing and cutting timber, but truly great customer service will be your main aim.
What We Need
- Friendly, outgoing and eager to learn
- Obsessed with home improvement and excited to help others
- Team player who can work on a rota that includes weekends, evenings and bank holidays
Whatâs in it for me?
- Competitive salary, 6.6 weeks holiday, shareâsave options and awardâwinning pension scheme
- ShareSave options, 6.6 weeks holiday, payroll giving, employee assistance programme and shopping discounts
- Clear focus on diversity and inclusion and access to a range of wellbeing benefits
For application or interview adjustments, contact recruitment@b-and-q.co.uk.
Customer Advisor in Aberdeen employer: B&q
Contact Detail:
B&q Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Customer Advisor in Aberdeen
â¨Tip Number 1
Get to know the company! Before your interview, do a bit of research on B&Q and their values. This will help you connect with the team and show that you're genuinely interested in being part of their mission to improve homes.
â¨Tip Number 2
Practice your customer service skills! Think about how you would handle different customer scenarios. Being able to demonstrate your problem-solving abilities and friendly attitude will set you apart as a Customer Advisor.
â¨Tip Number 3
Dress the part! When you show up for your interview, make sure you look professional yet approachable. A smart appearance can make a great first impression and reflect your enthusiasm for the role.
â¨Tip Number 4
Apply through our website! Itâs the best way to ensure your application gets noticed. Plus, it shows that youâre tech-savvy and ready to embrace the digital side of customer service.
We think you need these skills to ace Customer Advisor in Aberdeen
Some tips for your application đŤĄ
Show Your Passion: Let us see your enthusiasm for home improvement! In your application, mention any personal projects or experiences that highlight your love for DIY and helping others. This will make you stand out as a Customer Advisor who truly cares.
Tailor Your CV: Make sure your CV reflects the skills and qualities weâre looking for. Highlight your customer service experience and any teamwork examples. A tailored CV shows us youâre serious about the role and understand what it takes to be a great advisor.
Be Yourself: We want to get to know the real you! Use your application to showcase your personality. Whether youâre friendly, outgoing, or eager to learn, let that shine through. Authenticity goes a long way in making a connection with us.
Apply Through Our Website: For the best chance of success, apply directly through our website. Itâs straightforward and ensures your application gets to the right people. Plus, youâll find all the info you need about the role and our company there!
How to prepare for a job interview at B&q
â¨Know Your Stuff
Before the interview, brush up on home improvement basics. Familiarise yourself with common projects and products that customers might ask about. This will show your passion for the role and help you connect with the interviewers.
â¨Show Your Personality
As a Customer Advisor, being friendly and outgoing is key. During the interview, let your personality shine through. Share personal experiences where you've helped others or worked in a team, as this will demonstrate your suitability for the role.
â¨Ask Smart Questions
Prepare some thoughtful questions to ask at the end of the interview. Inquire about the team culture, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
â¨Be Ready for Role-Play
You might be asked to demonstrate how you'd handle a customer interaction. Practice role-playing scenarios with a friend or family member. Focus on showcasing your problem-solving skills and ability to provide excellent customer service.
