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- Tasks: Provide expert advice on home improvement and drive sales in a vibrant store environment.
- Company: Join a diverse team that values your individuality and supports your growth.
- Benefits: Enjoy a competitive salary, generous holiday, and wellness support.
- Other info: Flexible shifts available, including weekends and evenings, perfect for students.
- Why this job: Make a real impact by helping customers with their home projects while developing new skills.
- Qualifications: Friendly, outgoing, and eager to learn; teamwork is key!
The predicted salary is between 25000 - 27000 £ per year.
Location: Wallasey, Merseyside
Pay: £12.71 per hour
Contract: 3 Month Fixed Term, Part‑time (16 hours per week)
Shift times: Monday – Sunday, 7:00 am – 10:00 pm
Overview
Part time – 16 hours per week, 3 Month Fixed Term Contract. Shifts available Monday - Sunday, 7.00am - 10.00pm. UK Notional hourly rate £12.71 per hour.
Responsibilities
- Provide expert customer advice and support on home improvement projects.
- Drive sales and achieve store targets.
- Manage stock, set up displays, and maintain the visual appearance of the store.
- Support colleagues through teamwork and flexible shift coverage, including weekends, evenings and bank holidays.
- Undergo training in paint‑mixing, cutting timber and other relevant skills.
- Deliver high‑quality customer service aimed at meeting the needs of each shopper.
Qualifications
- Friendly, outgoing, with a passion for home improvement.
- Strong communication skills and the ability to learn new technology.
- Team player capable of working on a rota that includes weekends, evenings and bank holidays.
- Flexible, motivated, and willing to expand skills through training.
Benefits
As part of a great team, you will be valued for who you are. We are committed to diversity and inclusion, offering networks and support to all colleagues. Competitive salary and a comprehensive benefits package, including:
- Rewarding pension scheme
- ShareSave options
- 6.6 weeks holiday (plus bank holidays)
- Payroll giving scheme
- Employee Assistance Programme
- Shopping and colleague wellbeing discounts
- Generous breaks during the working day
We also recognise that wellness means different things to different people, and we aim to support colleagues to be at their best.
Customer Advisor in Wallasey employer: B&Q plc
Contact Detail:
B&Q plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor in Wallasey
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. When you apply through our website, mention specific projects or initiatives that excite you.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your friendly and outgoing nature. Role-play with a friend or family member to get comfortable before the interview.
✨Tip Number 3
Be ready to showcase your teamwork abilities! Prepare examples of how you've supported colleagues in the past. This will highlight your flexibility and motivation, which are key for this role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Advisor in Wallasey
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for home improvement and customer service.
Tailor Your Application: Make sure to tailor your application to the Customer Advisor role. Highlight any relevant experience or skills that match the job description, like teamwork and communication skills. We love seeing how you fit into our team!
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforwardness, and it helps us understand your qualifications better!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at B&Q plc
✨Know Your Stuff
Before the interview, brush up on home improvement basics. Familiarise yourself with common projects and products. This will help you provide expert advice during the interview and show your passion for the role.
✨Show Off Your People Skills
As a Customer Advisor, strong communication is key. Prepare examples of how you've successfully interacted with customers in the past. Think about times when you went above and beyond to help someone out.
✨Flexibility is Key
Since the role requires working various shifts, be ready to discuss your availability. Highlight your willingness to work weekends and evenings, and share any previous experiences where you adapted to changing schedules.
✨Team Player Vibes
This job involves teamwork, so come prepared with examples of how you've collaborated with others. Talk about how you support colleagues and contribute to a positive work environment, as this will resonate well with the interviewers.