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- Tasks: Lead and motivate your team to deliver exceptional customer service.
- Company: B&Q helps customers create homes they'll love with innovative ideas and tools.
- Benefits: Enjoy a competitive salary, generous holidays, wellness programs, and shopping discounts.
- Why this job: Join a diverse team where your ideas matter and you can make a real impact.
- Qualifications: Retail experience and strong problem-solving skills are essential.
- Other info: Flexible shifts available, including weekends and evenings.
The predicted salary is between 25378 - 27766 £ per year.
Permanent Contract
Shifts available Monday – Sunday, 7.00am – 10.00pm
£25,378.08 – £27,766.83 (Plus an £0.81 per hour, store specific location allowance)
B&Q Sutton Express
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Team Leader and you’ll be a big part of this. What’s the job?:
Great stores rely on great teams. You’ll help us develop both. Motivating, developing and supporting every member of your team, you’ll provide them with everything they need to give our customers the very best. You’ll manage resources and lead by example when it comes to safety and customer service. You’ll get creative too – finding and taking opportunities to do things differently and make things better.
What we need::
With bags of retail experience and the ability to really get the best out of people, you’ll feel right at home with us. You’re a brilliant problem solver – comfortable making decisions quickly and putting them into action. Positive and curious, you’re full of ideas about how to improve the customer and colleague experience. You’ll be happy to expand your skills by using new technology and learning new ways of working. And you’re flexible enough to work on a rota that includes weekends, evenings and bank holidays. What’s in it for me?:
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
LI-Onsite
Team Leader employer: B&Q plc
Contact Detail:
B&Q plc Recruiting Team
recruitment@b-and-q.co.uk
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Show your leadership skills during the interview by sharing specific examples of how you've motivated and developed team members in previous roles. Highlight any creative solutions you've implemented to improve team performance.
✨Tip Number 2
Demonstrate your problem-solving abilities by preparing for situational questions. Think about challenges you've faced in retail and how you resolved them, especially in high-pressure situations.
✨Tip Number 3
Familiarize yourself with B&Q's values and commitment to diversity and inclusion. Be ready to discuss how you can contribute to creating an inclusive environment for both customers and colleagues.
✨Tip Number 4
Since the role requires flexibility, be prepared to discuss your availability and willingness to work various shifts, including weekends and holidays. This shows your commitment to the team's success.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Team Leader position. Understand the key responsibilities and required skills, so you can tailor your application to highlight your relevant experience.
Highlight Your Experience: In your CV and cover letter, emphasize your retail experience and any leadership roles you've held. Provide specific examples of how you've motivated and developed team members in previous positions.
Showcase Problem-Solving Skills: Demonstrate your problem-solving abilities by including examples of challenges you've faced in a retail environment and how you successfully resolved them. This will show that you're capable of making quick decisions and taking action.
Express Your Enthusiasm: Convey your passion for customer service and improving the colleague experience in your application. Mention any ideas you have for enhancing the store environment or team dynamics, as this aligns with the company's values.
How to prepare for a job interview at B&Q plc
✨Show Your Leadership Skills
As a Team Leader, it's crucial to demonstrate your ability to motivate and support your team. Share specific examples from your past experiences where you successfully led a team, resolved conflicts, or improved team performance.
✨Emphasize Problem-Solving Abilities
Highlight your problem-solving skills by discussing situations where you had to make quick decisions. Be prepared to explain your thought process and the positive outcomes that resulted from your actions.
✨Be Creative and Open-Minded
B&Q values creativity in improving customer and colleague experiences. Come prepared with ideas on how you could enhance the store's operations or customer service, showing that you're proactive and innovative.
✨Demonstrate Flexibility and Adaptability
Since the role requires working various shifts, express your willingness to adapt to different schedules. Share any previous experiences where you successfully managed changing priorities or worked in a dynamic environment.
