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For Companies At a Glance
- Tasks: Help customers bring their dream projects to life with creative designs and expert advice.
- Company: Join B&Q, a diverse and inclusive team that values your individuality.
- Benefits: Enjoy competitive pay, generous holidays, wellness support, and shopping discounts.
- Why this job: Make a real impact by turning customer ideas into reality while working in a fun environment.
- Qualifications: Strong communication skills, tech-savvy, and a flair for design.
- Other info: Flexible part-time hours with opportunities for growth and development.
The predicted salary is between 13 - 16 £ per hour.
Contract: Part-time, 28.75 hours per week
Location: Trafford Park, Greater Manchester
£13.71 per hour
Shifts available Monday - Sunday, 7.00am - 10.00pm
What’s the job?
Sales matter in this role, but your real focus will be the customer. You’ll ask questions and explore possibilities to recommend the right finance, products, and installation options. You’ll use software to produce inspirational designs that will bring customer projects to life. Coordinating multiple projects and supporting customers virtually and face to face, you’ll take our customers on a journey from inspirational ideas through to delivery, helping to make their dreams a reality.
What we need
You’re great at using technology but more importantly you’ll have brilliant communication and relationship building skills as you’ll work closely with colleagues & installers to ensure we deliver the best service on every project. You’re motivated by targets, and are confident in converting your designs into sales. You work well as part of a team and you’re a good problem-solver too, with a keen eye for design. You’re flexible enough to work on a rota that includes weekends, evenings, and bank holidays.
What’s in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
Showroom Advisor in Stretford employer: B&Q plc
Contact Detail:
B&Q plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Showroom Advisor in Stretford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on B&Q. Understand their values, products, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! Since this role is all about building relationships with customers, practice explaining your ideas clearly and confidently. You could even role-play with a friend to get comfortable with discussing design options and sales techniques.
✨Tip Number 3
Show off your tech skills! Be ready to demonstrate how you can use software to create designs. If you have any examples from previous experiences, bring them along or be prepared to discuss them. This will highlight your ability to combine creativity with technology.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds as they make their decision. Plus, it shows you’re keen on the role!
We think you need these skills to ace Showroom Advisor in Stretford
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Use a friendly tone and share a bit about your passion for customer service and design.
Tailor Your Application: Make sure to tailor your application to the Showroom Advisor role. Highlight your experience with technology, communication skills, and any relevant sales achievements. We love seeing how your background fits with what we do!
Be Specific About Your Skills: Don’t just say you’re great at problem-solving; give us examples! Mention specific situations where you’ve used your skills to help customers or improve a process. This helps us understand how you can contribute to our team.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy, and you’ll get all the info you need about the role. Plus, it shows us you’re keen on joining our team at B&Q!
How to prepare for a job interview at B&Q plc
✨Know Your Products
Before the interview, take some time to familiarise yourself with B&Q's product range and services. Being able to discuss specific products and how they can meet customer needs will show your enthusiasm and readiness for the role.
✨Show Off Your Communication Skills
Since this role is all about building relationships, practice articulating your thoughts clearly. Think of examples where you've successfully communicated with customers or colleagues, and be ready to share these during the interview.
✨Demonstrate Your Design Eye
Prepare to discuss your design ideas and how you would approach creating inspirational designs for customers. Bring along a portfolio or examples of past work if possible, as this will help illustrate your skills and creativity.
✨Be Ready for Problem-Solving Scenarios
Expect questions that assess your problem-solving abilities. Think of times when you've faced challenges in previous roles and how you overcame them. This will highlight your ability to think on your feet and provide excellent customer service.
