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- Tasks: Help customers with their home improvement needs and manage click and collect services.
- Company: Join a company dedicated to helping customers create homes they'll love.
- Benefits: Enjoy a competitive salary, generous holidays, shopping discounts, and wellness support.
- Why this job: Be part of a friendly team that values customer relationships and personal growth.
- Qualifications: Organized, analytical thinkers who can lift heavy items and adapt to new tech.
- Other info: Flexible hours including weekends and bank holidays; support available during the application process.
The predicted salary is between 24000 - 36000 £ per year.
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Store to Home Picker and you’ll be a big part of this.
What’s the job?
You’re a confident and friendly communicator, comfortable building relationships and sharing product knowledge with customers face to face and over the phone. Efficiency and safety will be vital of course but your real focus will be the customer, either supporting their ideas on the shop floor or working to a one hour click and collect service.
What we need:
You’re an organised and analytical thinker, and you know how to prioritise your time and keep things simple. We provide courier, click and collect and home delivery services and products can range from tins of paint to bags of compost or hot tubs, so you’ll be comfortable with some heavy lifting. Being agile and flexible is important to the success of this role. You’ll be happy to expand your skills by using new technology and learning new ways of working. And you’re flexible enough to work on a rota that includes weekends, evenings, and bank holidays.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
Store to Home Picker employer: B&Q plc
Contact Detail:
B&Q plc Recruiting Team
recruitment@b-and-q.co.uk
StudySmarter Expert Advice 🤫
We think this is how you could land Store to Home Picker
✨Tip Number 1
Familiarize yourself with the products we offer, from paint to hot tubs. This knowledge will help you engage confidently with customers and provide them with valuable advice.
✨Tip Number 2
Practice your communication skills! Being friendly and approachable is key in this role, so consider role-playing scenarios with friends or family to build your confidence.
✨Tip Number 3
Show your flexibility by being open to various shifts, including weekends and evenings. Highlighting your willingness to adapt can set you apart from other candidates.
✨Tip Number 4
Demonstrate your organizational skills by sharing examples of how you've effectively managed your time in previous roles. This will show that you can prioritize tasks efficiently.
We think you need these skills to ace Store to Home Picker
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Store to Home Picker. Highlight your customer service skills and ability to communicate effectively, as these are key aspects of the job.
Showcase Your Flexibility: Emphasize your willingness to work on a flexible schedule, including weekends and evenings. Mention any previous experience where you had to adapt to changing circumstances or work hours.
Highlight Relevant Experience: If you have experience in retail or logistics, make sure to detail it in your application. Discuss any roles where you had to manage time efficiently or handle physical tasks, as this will demonstrate your suitability for the position.
Express Your Interest in Learning: Mention your eagerness to learn new technologies and methods. This shows that you are proactive and willing to grow within the company, which aligns with their focus on employee development.
How to prepare for a job interview at B&Q plc
✨Show Your Customer Focus
Since the role emphasizes customer interaction, be prepared to share examples of how you've successfully engaged with customers in the past. Highlight your ability to build relationships and provide excellent service.
✨Demonstrate Your Organizational Skills
Discuss your experience with prioritizing tasks and managing time effectively. You might want to mention specific tools or methods you use to stay organized, especially in a fast-paced environment.
✨Be Ready for Physical Challenges
Given that the job involves some heavy lifting, it’s important to express your comfort with physical tasks. You could mention any relevant experience or your approach to maintaining safety while handling products.
✨Embrace Flexibility and Learning
The role requires agility and a willingness to learn new technologies. Be ready to discuss how you've adapted to changes in previous jobs and your enthusiasm for expanding your skill set.
