Store & Home Picker - Customer-Focused Click & Collect
Store & Home Picker - Customer-Focused Click & Collect

Store & Home Picker - Customer-Focused Click & Collect

Full-Time 25000 - 32000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Build relationships with customers and assist with their shopping experience.
  • Company: Join B&Q, a leading home improvement retailer focused on customer satisfaction.
  • Benefits: Enjoy a competitive salary, 6.6 weeks holiday, and great employee perks.
  • Other info: Flexible working hours on weekends and evenings for a balanced lifestyle.
  • Why this job: Be part of a team that helps customers bring their home ideas to life.
  • Qualifications: Strong communication skills and ability to handle heavy products.

The predicted salary is between 25000 - 32000 £ per year.

B&Q plc is looking for a Store to Home Picker in Brompton, United Kingdom. This role involves building relationships with customers and supporting their ideas on the shop floor or during click and collect services.

Key skills include:

  • Strong communication
  • Ability to handle heavy products

The position includes a competitive salary, 6.6 weeks of holiday, and numerous employee benefits to support wellness and inclusivity. Flexible working on weekends and evenings is required.

Store & Home Picker - Customer-Focused Click & Collect employer: B&Q plc

B&Q plc is an excellent employer that prioritises customer engagement and employee well-being in the vibrant community of Brompton. With a competitive salary, generous holiday allowance of 6.6 weeks, and a strong commitment to inclusivity and wellness, employees are encouraged to thrive both personally and professionally. The flexible working hours cater to diverse lifestyles, making it an ideal workplace for those seeking meaningful and rewarding employment.
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Contact Detail:

B&Q plc Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Store & Home Picker - Customer-Focused Click & Collect

✨Tip Number 1

Get to know the company culture! Before your interview, check out B&Q's social media and website to understand their values. This will help you connect with the team and show that you're genuinely interested in being part of their community.

✨Tip Number 2

Practice your communication skills! Since this role is all about building relationships with customers, think of examples from your past experiences where you've successfully interacted with people. We want you to shine during those conversations!

✨Tip Number 3

Be ready to demonstrate your physical capability! As you'll be handling heavy products, it might be a good idea to mention any relevant experience or fitness activities that showcase your strength and stamina. Show them you can handle the job!

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive tips and resources available there to help you land that Store & Home Picker role. Don’t miss out!

We think you need these skills to ace Store & Home Picker - Customer-Focused Click & Collect

Customer Relationship Building
Strong Communication Skills
Ability to Handle Heavy Products
Flexibility in Working Hours
Teamwork
Problem-Solving Skills
Attention to Detail
Customer Service Orientation

Some tips for your application 🫡

Show Your Customer Focus: When writing your application, make sure to highlight any experience you have in customer service. We want to see how you've built relationships with customers in the past and how you can bring that to our team.

Communicate Clearly: Strong communication is key for this role, so use your application to demonstrate your ability to convey ideas effectively. Keep your language clear and concise, just like you would when speaking to a customer.

Mention Your Physical Capability: Since handling heavy products is part of the job, don’t shy away from mentioning any relevant experience or physical capabilities. We appreciate honesty and want to know you're up for the task!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at B&Q plc

✨Know the Role Inside Out

Before your interview, make sure you understand what being a Store & Home Picker involves. Familiarise yourself with B&Q's products and services, especially those related to click and collect. This will help you demonstrate your knowledge and enthusiasm for the role.

✨Show Off Your Communication Skills

Since this role is all about building relationships with customers, practice how you'll communicate effectively. Think of examples where you've successfully interacted with customers or resolved issues. Be ready to share these stories during your interview.

✨Demonstrate Your Physical Readiness

Handling heavy products is part of the job, so be prepared to discuss your physical capabilities. You might want to mention any relevant experience in similar roles or activities that show you're up for the task. This will reassure them that you can handle the demands of the position.

✨Emphasise Flexibility and Team Spirit

B&Q values flexibility, especially for weekend and evening shifts. Be honest about your availability and express your willingness to adapt. Also, highlight your ability to work well in a team, as collaboration is key in a customer-focused environment.

Store & Home Picker - Customer-Focused Click & Collect
B&Q plc

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