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- Tasks: Deliver exceptional customer service and ensure timely deliveries to customers' homes.
- Company: Join B&Q, a leader in home improvement with a focus on community and customer satisfaction.
- Benefits: Enjoy competitive salary, generous holidays, shopping discounts, and wellness support.
- Why this job: Be part of a team that helps customers create their dream homes while driving and delivering.
- Qualifications: Must have a manual UK driving licence and be flexible with working hours.
- Other info: Diversity and inclusion are at our core; everyone is valued for who they are.
The predicted salary is between 25000 - 30000 £ per year.
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they'll love. Join us as a Store Delivery Driver and you'll be part of delivering exceptional customer service & ensuring our customers receive their deliveries in excellent condition and on time - every time.
We have over 300 B&Q Stores, our Digital Hub Stores are the largest in the estate and deliver locally to our customers' homes. Deliveries in our 3.5 ton vans range from a tin of paint to 30 packs of flooring, so you'll be comfortable with some heavy lifting & play an important part in helping our customers create a home they'll love.
When you're not delivering multi-drop orders to customers' homes, you will be based on our shopfloor where you will use new technology to fulfil customer orders and support your colleagues where needed. Efficiency and safety will be vital of course, but importantly, you'll represent our B&Q brand, putting customers first, everywhere you go.
A great communicator who can think clearly and make sound plans no matter how busy things get, you'll feel right at home with us. You're an organised and analytical thinker, and you know how to keep things simple. We'll supply the 3.5 ton van, training and all the kit you'll need to do the job.
You’ll need a manual UK driving licence (Category B/B1 which covers you to drive up to 3.5T vehicles), that you've held for at least a year with no more than 6 points. Previous experience as a multi-drop delivery driver is useful, but not essential. You're flexible enough to work on a rota that includes weekends, evenings and bank holidays.
To keep everybody safe and reassure our customers, if you're successful in this role, we carry out checks through Experian with the DVLA to verify the information you've given us. As well as this, we also do a DBS check (Disclosure and Barring Service). Any discrepancies will be discussed directly with you.
We value diversity and belonging. As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
Benefits:
- Competitive salary
- Award‑winning pension scheme
- ShareSave options
- 6.6 weeks holiday
- Payroll giving
- Employee Assistance Programme
- Shopping discounts
- Colleague wellbeing benefits
- Generous breaks to keep you refreshed
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you.
Store Delivery Driver employer: B&Q plc
Contact Detail:
B&Q plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Delivery Driver
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on B&Q. Understand their values and how they help customers create homes they love. This will show you’re genuinely interested and ready to represent the brand.
✨Tip Number 2
Practice your communication skills! As a Store Delivery Driver, you'll need to interact with customers and colleagues. Try role-playing common scenarios with a friend to boost your confidence and ensure you can think clearly under pressure.
✨Tip Number 3
Show off your organisational skills! During the interview, share examples of how you've managed multiple tasks or deliveries in the past. This will highlight your ability to keep things simple and efficient, which is key for this role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to embrace the new technology we use at B&Q. Don’t miss out on this opportunity!
We think you need these skills to ace Store Delivery Driver
Some tips for your application 🫡
Show Your Customer Service Skills: When you're writing your application, make sure to highlight any experience you have in customer service. We want to see how you can deliver exceptional service and ensure our customers are happy with their deliveries.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate organised and analytical thinkers, so make it easy for us to see why you're a great fit for the Store Delivery Driver role.
Mention Your Driving Experience: Don’t forget to include details about your driving licence and any relevant driving experience. If you've done multi-drop deliveries before, let us know! It’s a bonus but not essential.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at B&Q plc
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Store Delivery Driver entails. Familiarise yourself with the responsibilities like multi-drop deliveries and customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
As a delivery driver, you'll need to communicate effectively with customers and colleagues. Prepare examples of how you've successfully communicated in past roles, especially in busy situations. This will demonstrate your ability to represent the B&Q brand positively.
✨Highlight Your Organisational Skills
Being organised is key in this role, especially when managing multiple deliveries. Think of times when you've had to plan routes or manage time efficiently. Sharing these experiences will show that you can handle the demands of the job.
✨Be Ready for Safety Questions
Safety is vital in delivery driving. Brush up on safety protocols related to driving and handling heavy items. Be prepared to discuss how you prioritise safety in your work, as this will reassure the interviewer that you take this aspect seriously.