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For Companies At a Glance
- Tasks: Help customers bring their kitchen and bathroom dreams to life through design and sales.
- Company: Join B&Q, a leader in home improvement, dedicated to making homes better for everyone.
- Benefits: Enjoy a competitive salary, 6.6 weeks holiday, wellness benefits, and an award-winning pension scheme.
- Why this job: Be part of a diverse team that values your individuality and supports your growth.
- Qualifications: Strong communication skills, tech-savvy, team player, and a flair for design are essential.
- Other info: Flexible working hours including weekends and evenings; support available during the application process.
The predicted salary is between 24000 - 36000 £ per year.
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools, and confidence they need to create a home they’ll love. Join us as a Showroom Advisor and you’ll help some of their boldest kitchen and bathroom ideas take shape. What’s the job?:
Sales matter in this role, but your real focus will be the customer. You’ll ask questions and explore possibilities to recommend the right finance, products, and installation options. You’ll use software to produce inspirational designs that will bring customer projects to life. Coordinating multiple projects & supporting customers virtually and face to face, you’ll take our customers on a journey from inspirational ideas through to delivery, helping to make their dreams a reality. What we need::
You’re great at using technology but more importantly you’ll have brilliant communication and relationship building skills as you’ll work closely with colleagues & installers to ensure we deliver the best service on every project. You’re motivated by targets, and are confident in converting your designs into sales. You work well as part of a team and you’re a good problem-solver too, with a keen eye for design. And you’re flexible enough to work on a rota that includes weekends, evenings, and bank holidays. What’s in it for me?:
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
LI-Onsite
Showroom Advisor employer: B&Q plc
Contact Detail:
B&Q plc Recruiting Team
recruitment@b-and-q.co.uk
StudySmarter Expert Advice 🤫
We think this is how you could land Showroom Advisor
✨Tip Number 1
Familiarize yourself with the latest kitchen and bathroom design trends. This knowledge will help you engage customers effectively and provide them with relevant ideas that resonate with their vision.
✨Tip Number 2
Practice your communication skills by role-playing customer interactions with friends or family. This will boost your confidence in asking questions and exploring possibilities with potential customers.
✨Tip Number 3
Get comfortable with design software that can help you create inspirational designs. Being tech-savvy will not only impress your future employer but also enhance your ability to bring customer projects to life.
✨Tip Number 4
Show your flexibility and willingness to work varied hours, including weekends and holidays. Highlighting this adaptability during your conversations will demonstrate your commitment to providing excellent customer service.
We think you need these skills to ace Showroom Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Showroom Advisor position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Communication Skills: Since this role emphasizes brilliant communication and relationship-building skills, make sure to provide specific examples in your CV and cover letter that demonstrate your ability to connect with customers and colleagues effectively.
Showcase Your Design Skills: Include any relevant experience or projects that showcase your keen eye for design. Mention any software you are proficient in that relates to producing inspirational designs, as this is a crucial part of the job.
Emphasize Flexibility and Teamwork: Mention your flexibility regarding working hours and your ability to work as part of a team. Provide examples of how you've successfully collaborated with others in previous roles to achieve common goals.
How to prepare for a job interview at B&Q plc
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for helping customers. Share examples of how you've gone above and beyond to meet customer needs in previous roles, as this aligns perfectly with the focus on customer satisfaction in the job description.
✨Demonstrate Your Design Skills
Prepare to discuss your design experience and how you use technology to create inspirational designs. Bring a portfolio or examples of past projects to showcase your creativity and problem-solving abilities.
✨Highlight Your Teamwork Experience
Since collaboration is key in this role, be ready to talk about your experiences working in teams. Discuss how you’ve effectively communicated with colleagues and installers to ensure successful project delivery.
✨Be Ready to Discuss Sales Strategies
As sales are an important aspect of the role, think about how you can convert designs into sales. Prepare to share your approach to meeting targets and any successful sales techniques you've used in the past.
