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- Tasks: Ensure safety and security for customers and staff while preventing theft.
- Company: Join the B&Q team, a leader in retail with a focus on safety.
- Benefits: Full-time hours with flexible shifts and a supportive work environment.
- Why this job: Be a key player in creating a safe shopping experience for everyone.
- Qualifications: Previous security experience and a valid SIA Licence preferred.
- Other info: Great opportunity for personal growth in a dynamic retail setting.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for a professional and vigilant Retail Security Officer to join our team at B&Q. As a visible presence on the shop floor, you will play a key role in ensuring the safety and security of our customers, staff, and stock. Maintain a safe and secure environment for staff and customers.
Responsibilities:
- Prevent theft, damage, and other illegal activity by monitoring the shop floor and surveillance equipment.
- Act as a deterrent through visible patrols and excellent customer service.
- Assist in conflict resolution and incident response when required.
- Liaise with store management and emergency services when necessary.
- Prepare and maintain security reports.
Working Hours:
This is a full-time rota. You will be required to work Sundays and Saturdays as well as mixed shifts. You are required to support stores to backfill holidays and vacancies.
Qualifications:
- Previous security experience preferred (retail security is a plus).
- Valid SIA Licence (Security Industry Authority).
- Excellent communication and customer service skills.
- Ability to stay calm under pressure and handle incidents professionally.
- Reliability and flexibility.
If you are committed to safety and enjoy working with people in a fast-paced retail environment, we want to hear from you.
Retail Security Officer employer: B&Q plc
Contact Detail:
B&Q plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Security Officer
✨Tip Number 1
Get to know the company culture! Before your interview, check out B&Q's values and mission. This way, you can show how your own values align with theirs, making you a more attractive candidate.
✨Tip Number 2
Practice your customer service skills! As a Retail Security Officer, you'll need to interact with customers regularly. Role-play scenarios with friends or family to boost your confidence in handling various situations.
✨Tip Number 3
Be ready to discuss your previous experience! Think of specific examples where you've successfully handled security issues or provided excellent customer service. This will help you stand out during the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team at B&Q. Don’t miss out on this opportunity!
We think you need these skills to ace Retail Security Officer
Some tips for your application 🫡
Show Your Experience: Make sure to highlight any previous security experience you have, especially in retail. We want to see how your background makes you a great fit for the Retail Security Officer role.
Be Clear and Concise: When filling out your application, keep your answers clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to what makes you the right candidate.
Tailor Your Application: Take a moment to tailor your application to the job description. Mention specific skills like excellent customer service and conflict resolution that align with what we’re looking for at B&Q.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at B&Q plc
✨Know Your Role
Familiarise yourself with the responsibilities of a Retail Security Officer. Understand how to prevent theft and ensure safety on the shop floor. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Experience
If you've got previous security experience, especially in retail, make sure to highlight it. Prepare specific examples of how you've handled incidents or contributed to a safe environment. This will demonstrate your capability and reliability.
✨Practice Your Communication Skills
As a Retail Security Officer, excellent communication is key. Practice responding to potential interview questions about conflict resolution and customer service. Being able to articulate your thoughts clearly will impress the interviewers.
✨Stay Calm and Collected
Interviews can be nerve-wracking, but remember to stay calm under pressure. If you're asked about handling difficult situations, share how you maintained composure in past experiences. This will reflect your ability to handle incidents professionally.
