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- Tasks: Engage with trade members, provide advice, and promote products and services.
- Company: Leading home improvement retailer with a focus on customer service.
- Benefits: Competitive hourly rate, holiday allowances, and wellness programmes.
- Why this job: Join a dynamic team and make a difference in the trade community.
- Qualifications: Great communication skills and ability to build relationships.
The predicted salary is between 13 - 16 £ per hour.
A leading home improvement retailer is seeking a Customer Advisor for TradePoint in Chesterfield. This part-time role requires engaging with trade members, providing advice, and promoting products and services.
Ideal candidates are great communicators who can build relationships and adjust their approach as needed.
The position offers a competitive hourly rate and a range of benefits, including holiday allowances and wellness programs.
TradePoint Customer Advisor (Part-Time) - Great Benefits in London employer: B&Q plc
Contact Detail:
B&Q plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land TradePoint Customer Advisor (Part-Time) - Great Benefits in London
✨Tip Number 1
Get to know the company! Research the home improvement retailer and understand their values, products, and services. This will help you tailor your conversations and show that you're genuinely interested in being a part of their team.
✨Tip Number 2
Practice your communication skills! Since the role involves engaging with trade members, it’s crucial to be able to convey information clearly and build rapport. Try role-playing with friends or family to boost your confidence.
✨Tip Number 3
Be ready to adapt! The job requires adjusting your approach based on who you’re speaking to. Think about different scenarios you might encounter and how you can tailor your advice to meet the needs of various customers.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application. Plus, it shows that you’re proactive and keen to join our team. Don’t miss out on those great benefits!
We think you need these skills to ace TradePoint Customer Advisor (Part-Time) - Great Benefits in London
Some tips for your application 🫡
Show Your Communication Skills: As a Customer Advisor, you'll need to be a great communicator. Make sure your written application reflects this by using clear and engaging language. We want to see how you can connect with trade members through your words!
Tailor Your Application: Don’t just send the same application everywhere! Take a moment to tailor your CV and cover letter to highlight your relevant experience for the TradePoint role. We love seeing how you can adjust your approach based on the job description.
Highlight Your Relationship-Building Skills: In your application, share examples of how you've built relationships in previous roles. We’re looking for candidates who can engage with trade members effectively, so let us know how you’ve done this before!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at B&Q plc
✨Know Your Products
Before the interview, make sure you familiarise yourself with the products and services offered by TradePoint. Being able to discuss specific items and their benefits will show your enthusiasm and knowledge, which is key for a Customer Advisor role.
✨Practice Your Communication Skills
As a Customer Advisor, you'll need to engage with trade members effectively. Practise your communication skills by role-playing common customer scenarios with a friend or family member. This will help you feel more confident and prepared to build relationships during the interview.
✨Show Flexibility in Your Approach
Demonstrate your ability to adjust your approach based on different customer needs. Think of examples from your past experiences where you successfully adapted your communication style. This will highlight your versatility and suitability for the role.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of your interview. This could be about the team culture, training opportunities, or how success is measured in the role. It shows your genuine interest in the position and helps you assess if it's the right fit for you.