Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist customers with home improvement projects and manage stock effectively.
- Company: Leading home improvement retailer in Greater London with a focus on customer service.
- Benefits: Competitive salary, generous holiday, wellness programs, and flexible shifts.
- Why this job: Join a friendly team and help customers transform their homes while learning new skills.
- Qualifications: Eager to learn, friendly attitude, and flexibility for varied shifts.
- Other info: Great opportunity for career growth in a dynamic retail environment.
The predicted salary is between 25000 - 32000 £ per year.
A leading home improvement retailer in Greater London is seeking a Customer Advisor who will become an expert in assisting customers with their home improvement projects. The role emphasizes great customer service, managing stock, and setting up displays. Candidates should be friendly, eager to learn, and flexible to work varied shifts.
The company offers a competitive salary and a comprehensive benefits package, including generous holiday and wellness programs.
Home Improvement Advisor — Sales & Service in London employer: B&Q plc
Contact Detail:
B&Q plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Home Improvement Advisor — Sales & Service in London
✨Tip Number 1
Get to know the company inside out! Research their products, services, and values. This way, when you chat with them, you can show off your knowledge and passion for home improvement.
✨Tip Number 2
Practice your customer service skills! Role-play with a friend or family member to get comfortable with common scenarios you might face as a Home Improvement Advisor. The more you practice, the more confident you'll feel!
✨Tip Number 3
Be ready to showcase your flexibility! Since the job requires varied shifts, be prepared to discuss your availability and willingness to adapt. Employers love candidates who are eager to jump in wherever needed.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for friendly, eager learners like you to join our team!
We think you need these skills to ace Home Improvement Advisor — Sales & Service in London
Some tips for your application 🫡
Show Your Passion for Home Improvement: When writing your application, let your enthusiasm for home improvement shine through! Share any personal projects or experiences that highlight your interest and knowledge in the field. We love seeing candidates who are genuinely excited about helping others with their home projects.
Highlight Your Customer Service Skills: Since this role is all about assisting customers, make sure to emphasise your customer service experience. Use specific examples of how you've gone above and beyond to help customers in the past. We want to see that you can create a friendly and welcoming atmosphere!
Be Flexible and Open-Minded: Flexibility is key in this role, so don’t forget to mention your willingness to work varied shifts. We appreciate candidates who are adaptable and ready to take on new challenges. Show us that you’re ready to jump in wherever needed!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy and ensures your application gets to the right place. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at B&Q plc
✨Know Your Products
Before the interview, take some time to research common home improvement products and services. Being able to discuss specific items or trends will show your enthusiasm and expertise, which is exactly what they’re looking for in a Customer Advisor.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about situations where you went above and beyond to help a customer, as this will demonstrate your ability to connect with customers and meet their needs.
✨Be Ready for Role-Playing
Expect some role-playing scenarios during the interview. Practice how you would assist a customer with a home improvement project or handle a complaint. This will help you feel more confident and show that you can think on your feet.
✨Flexibility is Key
Since the role requires flexibility with shifts, be prepared to discuss your availability openly. Highlight your willingness to adapt to different schedules, as this will reflect positively on your commitment to the job and the team.