At a Glance
- Tasks: Help customers bring their dream kitchens and bathrooms to life with innovative designs.
- Company: Join a diverse team at B&Q, committed to making homes better for everyone.
- Benefits: Competitive pay, bonuses, wellness support, and generous holiday leave.
- Other info: Flexible shifts available, with opportunities for personal growth and team incentives.
- Why this job: Be part of a creative journey, turning bold ideas into reality while building relationships.
- Qualifications: Tech-savvy with strong communication skills and a flair for design.
The predicted salary is between 14.1 - 14.1 £ per hour.
We believe anyone can improve their home to make life better.
Every day, we give our millions of customers the ideas, advice, tools, and confidence they need to create a home they'll love.
Join us as a Showroom Advisor and you'll help some of their boldest kitchen and bathroom ideas take shape.
What's the job?
Sales matter in this role, but your real focus will be the customer.
You'll ask questions and explore possibilities to recommend the right finance, products, and installation options.
You'll use software to produce inspirational designs that will bring customer projects to life.
Coordinating multiple projects & supporting customers virtually and face to face, you'll take our customers on a journey from inspirational ideas through to delivery, helping to make their dreams a reality.
What we need
You're great at using technology but more importantly you'll have brilliant communication and relationship building skills as you'll work closely with colleagues & installers to ensure we deliver the best service on every project.
You're motivated by targets, and are confident in converting your designs into sales.
You work well as part of a team and you're a good problem-solver too, with a keen eye for design.
And you're flexible enough to work on a rota that includes weekends, evenings, and bank holidays.
As part of a great team, you'll be valued for who you are.
We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
- 3 Month Fixed Term Contract
- Shifts available Monday - Sunday, 7.00am - 10.00pm
Competitive salary (£14.10 per hour / £26,945 FTE) with individual bonuses up to £250 per quarter for hitting targets, plus additional team incentives and a £3,000 award for the highest performing 3-5% of colleagues, We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you.
As well as a competitive salary, our benefits package includes an award-winning pension scheme, Share Save options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more!
We also provide generous breaks to make sure you're refreshed and able to perform at your best.
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Showroom Advisor in Fareham employer: B&Q plc
B&Q Royal Tunbridge Wells is an excellent employer, offering a supportive work culture where every team member is valued and encouraged to grow. With competitive salaries, generous holiday entitlements, and a focus on customer satisfaction, employees can thrive in a dynamic environment that prioritises both personal and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Showroom Advisor in Fareham
✨Get Your Foot in the Door Early
In retail, many temporary roles pop up during peak seasons, like Christmas or summer sales. Keep an eye on the calendars for these spikes and start scouting for opportunities a bit in advance. We can even help you stay sharp on your search!
✨Utilise Local Connections
Visit local shops in person and chat with managers about potential temporary openings. Many retail positions are filled by word-of-mouth, so don’t underestimate the power of a good conversation while you grab a coffee or do your weekly shopping!
✨Show Off Your Availability
Retail managers love flexibility! Make sure to highlight your availability in a casual chat or when you apply through our website. The more open you are to work varied shifts, the more likely they are to bring you on board—especially for temporary gigs!
✨Be Ready for On-the-Spot Interviews
When you walk into a shop, be prepared for the possibility of an on-the-spot interview. Dress comfortably but smartly, have a few key points about your experience ready, and be enthusiastic. Remember, it’s all about making that positive first impression!
We think you need these skills to ace Showroom Advisor in Fareham
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any relevant experience you've got, whether it’s casual jobs or volunteer work. Employers want to see that you can interact well with customers, so think about any instances where you've gone the extra mile to help someone out.
Flexibility Is Your Best Friend:Since this is a temporary position, you should emphasise your flexibility in your application. Mention your availability clearly in your cover letter and CV—employers love knowing they can rely on you to work varied hours, especially during busy periods!
Keep It Short and Sweet:For temporary roles, we don’t need an essay! Keep your CV and cover letter concise, focusing on the most relevant experiences and skills. Highlight any specific retail achievements, like sales targets met or product knowledge that demonstrates your eagerness to dive straight in.
Tailor Your Application to B&Q plc:Don’t forget to personalise your application for B&Q plc! Take a look at their values and product range, and if you’ve had previous experience with similar brands, mention that. It shows you’re genuinely interested in the role and have a good understanding of what they do.
How to prepare for a job interview at B&Q plc
✨Show Off Your Customer Service Skills
In retail, it's all about customer interaction, so be ready to share examples of how you've handled tough customer situations. We recommend thinking through a couple of scenarios before the interview where you went above and beyond to help a customer, as these can really make you stand out.
✨Brush Up on Product Knowledge
Temporary roles often have a steep learning curve because you'll need to pick up product knowledge fast. Take some time to familiarise yourself with the main products or services that B&Q plc offers, and if possible, try to understand their current promotions. It’ll give you the edge to engage customers effectively.
✨Flexibility is Key
Being in a temporary retail role means you may need to adapt quickly to different tasks or shifts. Be prepared to highlight your flexibility and willingness to take on varied responsibilities during the interview. Think of examples where you've had to juggle multiple tasks at once – that’ll show you're a great fit for the dynamic retail environment.
✨Demonstrate Team Spirit
Since retail roles often require collaboration, be ready to showcase your teamwork skills. Share experiences where you worked well with colleagues, especially in fast-paced situations. This will underline your ability to slot into the team at B&Q plc and contribute positively during your temporary stint.
