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- Tasks: Assist with low complexity employment relations queries and provide expert advice to managers.
- Company: Join B&Q, a diverse and inclusive company committed to community representation.
- Benefits: Enjoy a competitive salary, hybrid working, 6.6 weeks holiday, and wellness perks.
- Why this job: Be part of a supportive team that values diversity and personal growth.
- Qualifications: Strong communication skills and ability to work collaboratively are essential.
- Other info: This is a part-time, fixed-term role based in Southampton with flexible working options.
The predicted salary is between 21600 - 37800 £ per year.
Overview
Part-time, fixed-term contract £27,000 + Pension + Private Medical + ShareSave + 6.6 weeks holiday + Hybrid Working (2 days per week in the office). Southampton, Store Support Office. To provide professional, consistent advice, support and coaching in low complexity employment relations issues to managers in SSO and retail. Ensuring a fair and consistent approach is applied in relation to company policies and procedures minimising potential commercial risks.
Responsibilities
- Respond to low complexity employment relations queries in line with our policies, and within our agreed SLAs after asking all relevant questions to fully understand the situation and query
- Inspire confidence and encourage the decision maker to make informed decisions by providing expert advice, support and coaching
- Draft relevant letters ensuring they\’re well written, grammatically and factually correct, include everything that is necessary, and written in a way that minimises risk
- Support the wider ER team in administration and escalating cases where appropriate
- Ensure stakeholders understand the policies, process, options / advice given and tools available provide effective day to day administration
- Develop and maintain effective working relationships with all stakeholders
- Proactively contribute to the team, working collaboratively, sharing knowledge, giving feedback
- Use MI and anecdotal information to identify trends and recommend appropriate action to improve performance and drive continuous improvements of our service
- Attend internal and external training courses as required
- Provide face to face advice and note-taking support to managers
- Maintain and develop supporting tools and materials, for example, policies and How to Guides
- Ability to prioritise and work well under pressure
- Strong listening and communication skills – verbal and written
- Strong influencing, coaching skills and questioning techniques
- Attention to detail
- Proven ability to contribute and work as part of a team
Benefits
What’s in it for me? As part of a great team, you\’ll be valued for who you are. We\’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, bonus, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more!
So we can support you during the application or interview process, please contact ssorecruitment@b-and-q.co.uk for any recruitment adjustments.
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Employment Relations Assistant employer: B&Q plc
Contact Detail:
B&Q plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Employment Relations Assistant
✨Tip Number 1
Familiarise yourself with employment relations policies and procedures relevant to the role. Understanding these will not only help you answer queries effectively but also demonstrate your commitment to the position during interviews.
✨Tip Number 2
Practice your communication skills, especially in coaching and influencing others. You might want to role-play scenarios where you provide advice to managers, as this will prepare you for real-life situations you'll encounter in the job.
✨Tip Number 3
Network with professionals in the field of employment relations. Attend workshops or webinars to gain insights and make connections that could be beneficial when applying for the role at StudySmarter.
✨Tip Number 4
Stay updated on current trends and issues in employment relations. Being knowledgeable about recent developments will not only enhance your discussions during interviews but also show your proactive approach to continuous improvement.
We think you need these skills to ace Employment Relations Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in employment relations or HR. Emphasise skills such as communication, coaching, and attention to detail, which are crucial for the role.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the responsibilities mentioned in the job description. Use examples from your past experiences to demonstrate how you can provide support and advice in employment relations.
Showcase Your Communication Skills: Since strong verbal and written communication skills are essential, ensure your application is free of grammatical errors. Use clear and concise language to convey your points effectively.
Highlight Team Collaboration: Mention any previous experiences where you worked collaboratively within a team. This will show your ability to contribute positively to the wider ER team and build effective working relationships with stakeholders.
How to prepare for a job interview at B&Q plc
✨Understand Employment Relations Basics
Familiarise yourself with the fundamentals of employment relations, especially low complexity issues. This will help you respond confidently to questions and demonstrate your knowledge during the interview.
✨Prepare for Scenario-Based Questions
Anticipate scenario-based questions where you may need to provide advice or support in hypothetical situations. Practising your responses can help you articulate your thought process clearly.
✨Showcase Your Communication Skills
Highlight your strong listening and communication skills. Be prepared to discuss how you've effectively communicated complex information in the past, as this is crucial for the role.
✨Demonstrate Team Collaboration
Be ready to share examples of how you've worked collaboratively in a team setting. Emphasising your ability to contribute and support others will resonate well with the interviewers.