Senior Customer Insights Manager in Eastleigh
Senior Customer Insights Manager

Senior Customer Insights Manager in Eastleigh

Eastleigh Full-Time 50000 - 65000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the Customer Insight team and deliver actionable insights for customer-led decisions.
  • Company: Join B&Q plc, a leading home improvement retailer with a focus on customer satisfaction.
  • Benefits: Enjoy bonuses, holidays, shopping discounts, and a supportive work environment.
  • Other info: Opportunity to nurture a diverse team and advocate for insights across the business.
  • Why this job: Make a real impact by driving customer insights in a dynamic team.
  • Qualifications: Strong analytical skills and experience in market research are essential.

The predicted salary is between 50000 - 65000 £ per year.

B&Q plc is seeking a passionate Senior Research Manager to lead the Customer Insight team in Eastleigh. In this pivotal role, you will drive customer-led decisions by delivering actionable insights while nurturing a diverse and high-performing team.

Responsibilities include:

  • Team leadership
  • Managing budgets
  • Advocating for insights across the business

The ideal candidate has strong analytical skills, a track record in market research, and excellent communication abilities.

B&Q offers a range of benefits including bonuses, holidays, and shopping discounts.

Senior Customer Insights Manager in Eastleigh employer: B&Q plc

B&Q plc is an excellent employer, offering a vibrant work culture in Eastleigh that fosters collaboration and innovation. Employees benefit from competitive bonuses, generous holiday allowances, and exclusive shopping discounts, all while having the opportunity to grow within a diverse and high-performing team dedicated to driving customer-led decisions.
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Contact Detail:

B&Q plc Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Customer Insights Manager in Eastleigh

✨Tip Number 1

Network like a pro! Reach out to current or former employees at B&Q on LinkedIn. A friendly chat can give us insider info and maybe even a referral, which can really boost our chances.

✨Tip Number 2

Prepare for the interview by diving deep into B&Q's values and recent projects. We want to show that we’re not just a good fit for the role, but also for the company culture. Tailor our answers to reflect their mission!

✨Tip Number 3

Practice makes perfect! Grab a mate and do some mock interviews. This will help us articulate our experience in market research and customer insights clearly and confidently when it counts.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure our application gets seen. Plus, we can keep track of our application status easily, which is always a bonus.

We think you need these skills to ace Senior Customer Insights Manager in Eastleigh

Analytical Skills
Market Research
Team Leadership
Budget Management
Communication Skills
Customer Insight
Actionable Insights
Advocacy for Insights

Some tips for your application 🫡

Show Your Passion: When applying for the Senior Customer Insights Manager role, let your enthusiasm shine through! We want to see how passionate you are about customer insights and how you can drive decisions based on them.

Highlight Your Experience: Make sure to showcase your strong analytical skills and any relevant market research experience. We’re looking for someone with a proven track record, so don’t hold back on those achievements!

Communicate Clearly: Excellent communication is key in this role. Use your application to demonstrate how you can convey complex insights in a clear and engaging way. Remember, we want to see your ability to advocate for insights across the business.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at B&Q!

How to prepare for a job interview at B&Q plc

✨Know Your Insights

Before the interview, dive deep into B&Q's customer insights and recent market trends. Be ready to discuss how your analytical skills can translate data into actionable strategies that align with their goals.

✨Showcase Leadership Experience

Prepare examples of how you've successfully led teams in the past. Highlight specific instances where your leadership directly contributed to delivering valuable insights or improving team performance.

✨Communicate Clearly

Practice articulating complex ideas in a simple way. Since excellent communication is key for this role, consider how you can convey your insights effectively, ensuring they resonate with both technical and non-technical stakeholders.

✨Budget Management Know-How

Brush up on your experience with budget management. Be ready to discuss how you've allocated resources in previous roles to maximise research impact, as this will be crucial for the Senior Customer Insights Manager position.

Senior Customer Insights Manager in Eastleigh
B&Q plc
Location: Eastleigh

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