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- Tasks: Coordinate ecommerce content testing and collaborate with digital teams to enhance user experience.
- Company: Join a leading home improvement retailer dedicated to making homes better for everyone.
- Benefits: Enjoy 6.6 weeks holiday, shopping discounts, and an award-winning pension scheme.
- Other info: Inclusive workplace culture with opportunities for personal and professional growth.
- Why this job: Be part of a dynamic team driving innovation in ecommerce and making a real impact.
- Qualifications: Experience in ecommerce roles and strong communication skills are preferred.
The predicted salary is between 30000 - 40000 £ per year.
We believe anyone can improve their home to make life better. From our Southampton Store Support office (SSO) we equip our stores, our people, and our whole business with everything it takes to help our millions of customers create a home they'll love. Join us as an Ecommerce content testing coordinator and you’ll be a big part of this.
As an E‑commerce Content and Testing Coordinator, you will be an integral part of our business, working closely with the B&Q Digital team and wider Group Digital team. You’ll work closely with the Content Optimisation Lead to align the ecommerce testing roadmap with business opportunities, stakeholder priorities and interests. Supporting in key content projects including the implementation of legislation changes and maintaining our guidelines and principles. Collaborative and agile, clear in communication and honest, you will be a team player capable of working across a business that is on a mission to make home improvement accessible to everyone.
Responsibilities
- Build and maintain the ecommerce team testing roadmap across all sites, apps and testing tools.
- Aid team in the formation of hypothesis, KPI's, estimated test duration and creation of test demand.
- Running regular ideation sessions with ecommerce stakeholders to ensure we deliver testing to support business objectives.
- Interpret and communicate results and next steps with the ability to ideate.
- Form close relationships with key stakeholders to help prioritise ecommerce testing and increase testing velocity over time.
- Be the ecommerce voice in testing council conversations.
- Work with group centre of excellence to define and follow testing best practice.
- Help to instil a culture of testing across the ecommerce and wider business teams, upskilling in testing best practice and promoting a test first, build later mentality.
- Work with the E-commerce Optimisation Manager to shape the long‑term product testing plan.
- Immerse yourself in insights and learning from competitor analysis, user research and qualitative and quantitative data to inform new ideas and optimisation.
- Ensure demand to support legislation changes impacting content, data & imagery are prioritised on the technology roadmap.
- Supports Content Optimisation Lead to deliver key projects to develop process efficiencies to enable improvements to the Product Details Page.
- Maintains and updates guidelines & principles for content and imagery quality standards.
Qualifications
- Experience as Product Owner, Business Analyst, Ecommerce Manager or similar roles with a strong commercial background preferred.
- Experience working with cross‑functional teams.
- Experience running and scaling ecommerce testing programmes.
- Confident working with ambiguity.
- Comfortable with technical conversations - initiating and understanding them.
- Strong verbal and written communication skills and ability to influence at all levels.
- Experience with JIRA and Confluence would be beneficial, but not essential.
- Experience with PIM & DAM systems would be beneficial, but not essential.
- Experience with testing platforms such as Optimizely.
Benefits
- Award‑winning pension scheme
- Bonus
- ShareSave options
- 6.6 weeks holiday
- Payroll giving
- Employee Assistance Programme
- Shopping discounts
- Colleague wellbeing benefits
Equality & Inclusion
We want to ensure that all employees, future employees and applicants to all Kingfisher companies are treated equally regardless of age, gender, marital or civil partnership status, colour, ethnic or national origin, culture, religious belief, philosophical belief, political opinion, disability, gender identity, gender expression or sexual orientation.
Ecommerce content testing coordinator in Eastleigh employer: B&Q plc
Contact Detail:
B&Q plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ecommerce content testing coordinator in Eastleigh
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at B&Q or similar companies. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for interviews by diving deep into the company’s values and recent projects. Show us you’re not just another candidate; demonstrate how your skills align with their mission to make home improvement accessible.
✨Tip Number 3
Practice your communication skills! As an Ecommerce Content Testing Coordinator, you’ll need to convey ideas clearly. Try mock interviews with friends or use online platforms to refine your pitch.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the team at B&Q.
We think you need these skills to ace Ecommerce content testing coordinator in Eastleigh
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Ecommerce Content Testing Coordinator role. Highlight your relevant experience and skills that align with our job description, especially your background in ecommerce testing and collaboration with cross-functional teams.
Showcase Your Communication Skills: Since strong verbal and written communication is key for this role, don’t shy away from demonstrating these skills in your application. Use clear and concise language, and make sure to convey your ability to influence and collaborate effectively with stakeholders.
Highlight Your Technical Know-How: If you have experience with tools like JIRA, Confluence, or any testing platforms, be sure to mention them! Even if you’re not an expert, showing familiarity with these tools can set you apart and demonstrate your readiness to dive into the technical aspects of the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values!
How to prepare for a job interview at B&Q plc
✨Know Your E-commerce Basics
Before the interview, brush up on your e-commerce knowledge. Understand key concepts like A/B testing, KPIs, and how they relate to business objectives. This will show that you’re not just familiar with the role but also passionate about driving results.
✨Prepare for Technical Conversations
Since the role involves technical discussions, be ready to talk about tools like JIRA, Confluence, or any testing platforms you've used. Even if you haven't worked with them directly, showing a willingness to learn and adapt can impress your interviewers.
✨Showcase Your Collaborative Spirit
This position requires working closely with various teams. Prepare examples of past experiences where you successfully collaborated with cross-functional teams. Highlight your communication skills and how you’ve influenced stakeholders in previous roles.
✨Bring Ideas to the Table
Think of a few innovative ideas or improvements related to e-commerce content testing that you could suggest during the interview. This demonstrates your proactive mindset and ability to contribute to the team’s goals right from the start.