At a Glance
- Tasks: Help customers with their home improvement needs and manage click and collect services.
- Company: Join B&Q, a leader in home improvement with a focus on community and diversity.
- Benefits: Enjoy competitive pay, generous holidays, wellness support, and shopping discounts.
- Why this job: Be part of a team that empowers customers to create homes they love.
- Qualifications: Organised, friendly, and comfortable with heavy lifting and new technology.
- Other info: Flexible shifts available, with opportunities for personal growth and development.
The predicted salary is between 10 - 16 £ per hour.
Part time - 20 hours per week
3 Month Fixed Term Contract
Shifts available Monday - Sunday, 6.00am - 10.00pm
UK Notional hourly rate £12.71 per hour
B&Q Coventry Brandon Road
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they'll love. Join us as a Store to Home Picker and you'll be a big part of this.
What’s the job?
You’re a confident and friendly communicator, comfortable building relationships and sharing product knowledge with customers face to face and over the phone. Efficiency and safety will be vital of course but your real focus will be the customer, either supporting their ideas on the shop floor or working to a one hour click and collect service.
What we need
You’re an organised and analytical thinker, and you know how to prioritise your time and keep things simple. We provide courier, click and collect and home delivery services and products can range from tins of paint to bags of compost or hot tubs, so you’ll be comfortable with some heavy lifting. Being agile and flexible is important to the success of this role. You’ll be happy to expand your skills by using new technology and learning new ways of working. And you’re flexible enough to work on a rota that includes weekends, evenings, and bank holidays.
What’s in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
Store to Home Picker in Coventry employer: B&Q plc
Contact Detail:
B&Q plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store to Home Picker in Coventry
✨Tip Number 1
Get to know the company! Before your interview, spend some time browsing B&Q's website and social media. Understanding their values and products will help you connect with the team and show that you're genuinely interested in being a part of their mission.
✨Tip Number 2
Practice your communication skills! As a Store to Home Picker, you'll be interacting with customers regularly. Try role-playing common scenarios with a friend or family member to boost your confidence and ensure you're ready to provide excellent service.
✨Tip Number 3
Be prepared for questions about flexibility! Since the role requires working various shifts, think of examples from your past experiences where you've successfully adapted to changing schedules or tasks. This will demonstrate your agility and readiness for the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen on joining the B&Q team. So, get your application in and let’s make this happen!
We think you need these skills to ace Store to Home Picker in Coventry
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about yourself and why you’re excited about the Store to Home Picker role.
Tailor Your Application: Make sure to tailor your application to the job description. Highlight your experience with customer service and any relevant skills that match what we’re looking for. This shows us you’ve done your homework and are genuinely interested!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps, and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at B&Q plc
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Store to Home Picker involves. Familiarise yourself with the responsibilities, like customer interaction and product knowledge. This will help you demonstrate your enthusiasm and readiness for the role.
✨Show Off Your Communication Skills
As a friendly communicator, it’s essential to showcase your ability to build relationships. Prepare examples of how you've successfully interacted with customers in the past, whether face-to-face or over the phone. This will highlight your suitability for the role.
✨Demonstrate Organisational Skills
Being organised is key for this position. Think of times when you’ve had to prioritise tasks or manage your time effectively. Share these experiences during the interview to show that you can handle the demands of the job.
✨Embrace Flexibility and Learning
The role requires agility and a willingness to learn new technologies. Be prepared to discuss how you adapt to change and pick up new skills quickly. This will show that you’re ready to thrive in a dynamic work environment.