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- Tasks: Help customers design their dream kitchens and bathrooms using innovative software.
- Company: Join a diverse team at B&Q, committed to inclusivity and creativity.
- Benefits: Enjoy an uncapped bonus scheme, competitive salary, and generous holiday.
- Other info: Flexible hours with opportunities for personal growth and recognition.
- Why this job: Make a real impact by turning customer ideas into reality while collaborating with a dynamic team.
- Qualifications: Tech-savvy, great communicator, and a keen eye for design.
The predicted salary is between 30000 - 40000 £ per year.
Join us as a Showroom Advisor and help our millions of customers bring their kitchen and bathroom ideas to life. You will focus on the customer experience, asking questions, exploring possibilities, recommending finance, products and installation options, and producing inspirational designs with software. You will coordinate multiple projects and support customers both virtually and face‑to‑face, guiding them from inspirational ideas through to delivery.
Responsibilities
- Ask questions and explore possibilities to recommend the right finance, products and installation options.
- Use software to produce inspirational designs that bring customer projects to life.
- Coordinate multiple projects and support customers virtually and face‑to‑face.
- Guide customers from ideas through to delivery, helping to make their dreams a reality.
- Collaborate with colleagues and installers to ensure we deliver the best service on every project.
Qualifications
- Proficient use of technology and strong communication and relationship‑building skills.
- Ability to work well as part of a team and be a good problem‑solver.
- Motivated by targets, confident in converting designs into sales.
- Keen eye for design.
- Flexible to work on a rota that includes weekends, evenings and bank holidays.
Diversity & Inclusion
We are committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us put diversity and inclusion at the heart of our business.
Benefits
- Uncapped quarterly bonus scheme.
- Year‑round incentives programme recognising outstanding individual contribution, high performance and brilliant customer experiences.
- Competitive salary.
- Award‑winning pension scheme.
- ShareSave options.
- 6.6 weeks holiday.
- Payroll giving.
- Employee Assistance Programme.
- Shopping discounts.
- Colleague wellbeing benefits.
- Generous breaks to ensure you are refreshed and able to perform at your best.
Showroom Advisor in Bolton employer: B&Q plc
Contact Detail:
B&Q plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Showroom Advisor in Bolton
✨Tip Number 1
Get to know the company inside out! Research B&Q's values, products, and customer service approach. This will help you tailor your conversations during interviews and show that you're genuinely interested in being a part of the team.
✨Tip Number 2
Practice your communication skills! As a Showroom Advisor, you'll need to connect with customers and colleagues alike. Role-play common scenarios with friends or family to build your confidence and refine your approach.
✨Tip Number 3
Show off your design flair! Bring examples of your previous work or create mock designs to showcase your keen eye for design. This will not only impress your interviewers but also demonstrate your ability to bring customer ideas to life.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about joining the B&Q family.
We think you need these skills to ace Showroom Advisor in Bolton
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for helping customers shine through. We want to see how excited you are about bringing kitchen and bathroom ideas to life!
Highlight Your Skills: Make sure to showcase your tech-savviness and communication skills. We’re looking for someone who can build relationships and solve problems, so give us examples of how you've done this in the past.
Be Specific About Your Experience: Don’t just list your previous jobs; tell us about specific projects where you coordinated multiple tasks or guided customers. This will help us see how you can fit into our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at B&Q plc
✨Know Your Products
Before the interview, take some time to familiarise yourself with the kitchen and bathroom products offered by the company. Understanding the features and benefits of these products will help you answer questions confidently and show your genuine interest in the role.
✨Practice Your Design Skills
Since you'll be using software to create designs, it’s a good idea to brush up on your design skills. If possible, try out similar design software or tools beforehand. This will not only boost your confidence but also demonstrate your proactive approach to the role.
✨Prepare for Customer Scenarios
Think about potential customer scenarios you might encounter as a Showroom Advisor. Prepare examples of how you would ask questions, explore possibilities, and guide customers through their projects. This will showcase your problem-solving skills and customer-centric mindset.
✨Show Your Team Spirit
Collaboration is key in this role, so be ready to discuss your experience working in teams. Share examples of how you've successfully collaborated with colleagues or installers in the past, highlighting your communication skills and ability to work towards common goals.