At a Glance
- Tasks: Help customers design their dream kitchens and bathrooms using innovative software.
- Company: Join a diverse team at B&Q, committed to inclusivity and customer satisfaction.
- Benefits: Enjoy an uncapped bonus scheme, competitive salary, and generous holiday.
- Other info: Flexible working hours with opportunities for career growth and personal development.
- Why this job: Make a real impact by turning customer ideas into reality while developing your design skills.
- Qualifications: Tech-savvy with strong communication skills and a passion for design.
The predicted salary is between 30000 - 40000 € per year.
Join us as a Showroom Advisor and help our millions of customers bring their kitchen and bathroom ideas to life. You will focus on the customer experience, asking questions, exploring possibilities, recommending finance, products and installation options, and producing inspirational designs with software. You will coordinate multiple projects and support customers both virtually and face‐to‐face, guiding them from inspirational ideas through to delivery.
Responsibilities
- Ask questions and explore possibilities to recommend the right finance, products and installation options.
- Use software to produce inspirational designs that bring customer projects to life.
- Coordinate multiple projects and support customers virtually and face‐to‐face.
- Guide customers from ideas through to delivery, helping to make their dreams a reality.
- Collaborate with colleagues and installers to ensure we deliver the best service on every project.
Qualifications
- Proficient use of technology and strong communication and relationship‐building skills.
- Ability to work well as part of a team and be a good problem‐solver.
- Motivated by targets, confident in converting designs into sales.
- Keen eye for design.
- Flexible to work on a rota that includes weekends, evenings and bank holidays.
Diversity & Inclusion
We are committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us put diversity and inclusion at the heart of our business.
Benefits
- Uncapped quarterly bonus scheme.
- Year‐round incentives programme recognising outstanding individual contribution, high performance and brilliant customer experiences.
- Competitive salary.
- Award‐winning pension scheme.
- ShareSave options.
- 6.6 weeks holiday.
- Payroll giving.
- Employee Assistance Programme.
- Shopping discounts.
- Colleague wellbeing benefits.
- Generous breaks to ensure you are refreshed and able to perform at your best.
Showroom Advisor in Barrow in Furness employer: B&Q plc
As a Showroom Advisor at B&Q, you will thrive in a dynamic and inclusive work environment that prioritises customer experience and employee growth. With access to an uncapped bonus scheme, competitive salary, and a range of wellbeing benefits, you will be supported in your professional journey while helping customers turn their kitchen and bathroom dreams into reality. Join a company that values diversity and offers unique opportunities for collaboration and creativity in a vibrant showroom setting.
StudySmarter Expert Advice🤫
We think this is how you could land Showroom Advisor in Barrow in Furness
✨Tip Number 1
Get to know the company inside out! Research their products, values, and customer service approach. This will help you tailor your conversations and show that you're genuinely interested in being a part of their team.
✨Tip Number 2
Practice your communication skills! As a Showroom Advisor, you'll need to connect with customers and colleagues alike. Role-play scenarios with friends or family to build your confidence in guiding customers through their projects.
✨Tip Number 3
Show off your design flair! Bring along a portfolio of your previous work or create mock designs using software. This will not only impress your interviewers but also demonstrate your keen eye for design.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about joining our team.
We think you need these skills to ace Showroom Advisor in Barrow in Furness
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about helping customers bring their kitchen and bathroom ideas to life. Share any relevant experiences that highlight your passion for design and customer service.
Tailor Your Application:Make sure to customise your application to match the job description. Use keywords from the listing, like 'customer experience' and 'inspirational designs', to show us you understand what we're looking for. This will help your application stand out!
Highlight Your Skills:Don’t forget to showcase your tech skills and communication abilities! We’re looking for someone who can use software to create designs and build relationships with customers. Give examples of how you've used these skills in past roles or projects.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at B&Q plc
✨Know Your Products
Familiarise yourself with the kitchen and bathroom products offered by the company. Understand the features, benefits, and potential installation options. This knowledge will help you confidently recommend the right solutions to customers during the interview.
✨Showcase Your Design Skills
Prepare to discuss your design ideas and how you would use software to create inspirational designs. Bring examples of past projects or mock-ups to demonstrate your keen eye for design and creativity. This will show your potential employer that you can bring customer ideas to life.
✨Practice Your Communication
Since strong communication skills are key for this role, practice articulating your thoughts clearly and engagingly. Role-play common customer scenarios with a friend to enhance your ability to ask questions and explore possibilities effectively.
✨Emphasise Teamwork and Problem-Solving
Be ready to share examples of how you've successfully collaborated with others in previous roles. Highlight your problem-solving skills by discussing challenges you've faced and how you overcame them, showing that you're a team player who can deliver excellent service.
