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For Companies At a Glance
- Tasks: Engage with customers, understand their needs, and assist in store responsibilities.
- Company: Leading home improvement retailer with a supportive team culture.
- Benefits: Competitive hourly rate, award-winning pension scheme, and shopping discounts.
- Why this job: Gain real experience while working towards a Level 2 Customer Service Practitioner apprenticeship.
- Qualifications: No prior experience needed, just a passion for customer service.
- Other info: Fantastic opportunity for growth in a dynamic retail environment.
The predicted salary is between 800 - 1400 £ per month.
A leading home improvement retailer is seeking a Customer Advisor in Altrincham to engage customers and understand their needs. You will work towards a Level 2 Customer Service Practitioner apprenticeship while performing various store responsibilities. The position offers a competitive hourly rate of £12.71 along with employee benefits such as an award-winning pension scheme and shopping discounts. This is a fantastic opportunity to gain real experience in a supportive team environment.
Customer Advisor Apprentice: Learn, Sell & Grow in Altrincham employer: B&Q plc
Contact Detail:
B&Q plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor Apprentice: Learn, Sell & Grow in Altrincham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the retailer. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! Since this role is all about engaging with customers, think of examples from your past experiences where you've helped someone out or solved a problem. We want to hear those stories during the interview!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are ready to represent the brand well.
✨Tip Number 4
Don't forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Customer Advisor Apprentice: Learn, Sell & Grow in Altrincham
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see how excited you are about helping customers and being part of our team.
Tailor Your Application: Make sure to customise your application to highlight relevant experiences and skills that match the Customer Advisor role. We love seeing how your background aligns with what we’re looking for!
Be Clear and Concise: Keep your writing straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to understand why you’d be a great fit for the position.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity.
How to prepare for a job interview at B&Q plc
✨Know the Company
Before your interview, take some time to research the home improvement retailer. Understand their values, products, and customer service approach. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Customer Advisor Apprentice, you'll need to engage with customers effectively. Prepare examples from your past experiences where you've successfully handled customer queries or resolved issues. This will demonstrate your ability to understand and meet customer needs.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the role, the team, and the company culture. This not only shows your enthusiasm but also helps you determine if this is the right fit for you.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. A neat appearance reflects professionalism and respect for the opportunity, which can set a positive tone for the conversation.
