At a Glance
- Tasks: Become an expert advisor, helping customers with their home improvement projects.
- Company: Join B&Q, a leader in home improvement with a focus on community and diversity.
- Benefits: Enjoy a competitive salary, generous holiday, wellness benefits, and shopping discounts.
- Other info: Flexible shifts available, including weekends and evenings, with great career growth opportunities.
- Why this job: Make a real difference in customers' lives while developing your skills in a supportive team.
- Qualifications: Friendly, eager to learn, and passionate about home improvement.
The predicted salary is between 27000 - 28000 € per year.
Full Time - 36.75 hours per week
Permanent Contract
Shifts available Monday - Sunday, 5:00am- 13:30pm
UK Notional hourly rate £13.10 per hour
B&Q Warrington
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Customer Advisor and you’ll be a big part of this.
Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like managing stock, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim.
What we need:
- Happy to help, eager to learn and just a little bit obsessed with home improvement.
- Friendly and outgoing, with a buzz from helping others.
- Willing to expand skills by using new technology and learning new ways of working.
- Great at working in a team and flexible enough to work on a rota that includes weekends, evenings and bank holidays.
What’s in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
Customer Advisor in Winwick employer: B&Q Limited
At B&Q Warrington, we pride ourselves on being an exceptional employer that values diversity, inclusion, and employee wellbeing. As a Customer Advisor, you'll not only enjoy a competitive salary and extensive benefits package, including an award-winning pension scheme and generous holiday allowance, but also thrive in a supportive work culture that encourages personal growth and development. Join us to make a meaningful impact in the lives of our customers while working in a dynamic team environment that celebrates your unique contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Advisor in Winwick
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on B&Q. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Think about scenarios where you’ve helped someone or solved a problem. Be ready to share these experiences during your interview to demonstrate your friendly and outgoing nature.
✨Tip Number 3
Show your passion for home improvement! Whether it’s DIY projects or just a love for creating beautiful spaces, let that enthusiasm shine through. It’ll resonate with the team and show that you’re a great fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities there, so keep an eye out for roles that match your skills and interests.
We think you need these skills to ace Customer Advisor in Winwick
Some tips for your application 🫡
Show Your Passion for Home Improvement:When you're writing your application, let us see your enthusiasm for home improvement shine through! Share any personal projects or experiences that highlight your love for helping others create their dream spaces.
Tailor Your Application:Make sure to customise your application to fit the Customer Advisor role. Highlight relevant skills and experiences that align with what we’re looking for, like teamwork, customer service, and a willingness to learn new things.
Be Friendly and Approachable:We want to know you’re a people person! Use a warm and friendly tone in your application to show us that you’re outgoing and eager to help customers. This will give us a taste of how you’ll interact with our customers on the job.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate, so go ahead and get started!
How to prepare for a job interview at B&Q Limited
✨Know Your Stuff
Before the interview, brush up on home improvement basics and B&Q's offerings. Familiarise yourself with common customer queries and solutions. This will show your passion for the role and help you connect with the interviewers.
✨Show Your Personality
As a Customer Advisor, being friendly and outgoing is key. During the interview, let your personality shine through. Share anecdotes that highlight your customer service skills and how you enjoy helping others.
✨Demonstrate Team Spirit
B&Q values teamwork, so be ready to discuss your experiences working in a team. Talk about how you’ve collaborated with others in past roles and how you can contribute to a positive team environment.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. Inquire about training opportunities, team dynamics, or how B&Q supports diversity and inclusion. This shows your genuine interest in the company and the role.
