At a Glance
- Tasks: Become a customer expert, guiding shoppers and enhancing their home improvement projects.
- Company: Join B&Q, a leading home improvement retailer with a focus on community and diversity.
- Benefits: Enjoy a competitive salary, generous holiday, wellness benefits, and an award-winning pension scheme.
- Other info: Flexible shifts available, with opportunities for personal growth and a diverse workplace.
- Why this job: Make a real difference in customers' lives while developing your skills in a supportive environment.
- Qualifications: Friendly, eager to learn, and passionate about helping others with home improvements.
The predicted salary is between 27300 - 27300 £ per year.
Part Time - 20 hours per week
Permanent Contract
Shifts available Monday - Sunday, 6.00am - 9.00pm
UK Notional hourly rate £13.10 per hour
B&Q Weston super Mare
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Checkouts Customer Advisor and you’ll be a big part of this.
What's the job?
Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as well as things like click & collect, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in various areas, but on the tills truly great customer service will be your main aim.
What we need:
Happy to help, eager to learn and just a little bit obsessed with home improvement, you’ll be right at home with us. You’re friendly and outgoing, and you get a buzz from helping others. You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.
What's in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
Customer Advisor - Checkouts in Weston-super-Mare employer: B&Q Limited
At B&Q Weston Super Mare, we pride ourselves on being an excellent employer that values diversity, inclusion, and employee wellbeing. As a Customer Advisor in Checkouts, you'll enjoy a supportive work culture with access to extensive training and development opportunities, competitive pay, and a comprehensive benefits package including an award-winning pension scheme and generous holiday allowance. Join us to be part of a team that empowers you to grow while helping customers create their dream homes.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Advisor - Checkouts in Weston-super-Mare
✨Tip Number 1
Get to know the company! Before your interview, spend some time browsing B&Q's website and social media. Understanding their values and recent projects will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since the role is all about helping customers, think of examples from your past experiences where you've gone above and beyond for someone. This will help you shine during the interview and demonstrate your passion for great service.
✨Tip Number 3
Be ready to talk about teamwork! B&Q values collaboration, so come prepared with stories that highlight how you've worked well in a team. Whether it’s a project at school or a previous job, showing that you can work harmoniously with others will make you stand out.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles and updates there, making it easier for us to keep in touch and guide you through the process.
We think you need these skills to ace Customer Advisor - Checkouts in Weston-super-Mare
Some tips for your application 🫡
Show Your Passion for Home Improvement:When you're writing your application, let us see your enthusiasm for home improvement shine through! Share any personal projects or experiences that highlight your love for creating a better living space.
Tailor Your Application:Make sure to customise your application to fit the Customer Advisor role. Highlight relevant skills and experiences that align with what we’re looking for, like teamwork and customer service. It’ll make you stand out!
Be Friendly and Approachable:Since we value great customer service, use a friendly tone in your application. Show us that you’re outgoing and eager to help others, as this is key to being a successful Checkouts Customer Advisor.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there.
How to prepare for a job interview at B&Q Limited
✨Know Your Stuff About Home Improvement
Before the interview, brush up on common home improvement projects and products. Being able to chat confidently about DIY tips or popular tools will show your passion for the role and help you connect with the interviewer.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help someone, as this is key for a Customer Advisor role. Be ready to share these stories!
✨Be Ready for Teamwork Questions
Since teamwork is important for this position, think of examples where you've successfully worked in a team. Highlight your flexibility and willingness to support your colleagues, especially during busy periods like weekends and holidays.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities or how the team collaborates. This shows your eagerness to learn and be part of the B&Q community.
