At a Glance
- Tasks: Ensure the store is stocked and inspire customers with new ideas.
- Company: Join B&Q, a leader in home improvement with a diverse culture.
- Benefits: Competitive pay, generous holidays, wellness support, and shopping discounts.
- Other info: Flexible shifts available, including weekends and evenings.
- Why this job: Be part of a team that values your input and creativity.
- Qualifications: Great communication skills and a team player mindset.
The predicted salary is between 27300 - 27300 £ per year.
Part Time - 30 hours per week
3 Month Fixed Term Contract
Shifts available Monday - Sunday, 7.00am - 10.00pm
UK Notional hourly rate £13.10 per hour (Inclusive of an £0.81 per hour, store specific location allowance)
B&Q Welwyn
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Stock Flow Customer Advisor and you’ll be a big part of this.
What's the job?
Join our team, and you’ll think differently about how we inspire people to create a home they love. You’ll make sure the store is stocked with the things our customers need, as well as products that will spark new possibilities. Efficiency and safety will be vital of course, especially if you gain your forklift license with us. You’ll get to create too – exploring new solutions and making decisions that will help grow our business, together.
What we need:
- A great communicator who can think clearly and make sound plans no matter how busy things get.
- You’re an organised and analytical thinker, and you know how to keep things simple.
- You also know how to work as a team – supporting your fellow colleagues and working through what you need to do, together.
- You’ll be happy to expand your skills by using new technology and learning new ways of working.
- You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings, and bank holidays.
What's in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
Customer Advisor - Stock flow in Welwyn Garden City employer: B&Q Limited
B&Q is an excellent employer that values diversity and inclusivity, ensuring every team member feels they belong. With a strong focus on employee wellbeing, we offer a competitive salary alongside an impressive benefits package, including an award-winning pension scheme and generous holiday allowance. Working in our Welwyn store as a Stock Flow Customer Advisor not only provides opportunities for personal growth and skill development but also allows you to be part of a collaborative team dedicated to inspiring customers to create their dream homes.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Advisor - Stock flow in Welwyn Garden City
✨Tip Number 1
Get to know the company! Before your interview, spend some time browsing B&Q's website and social media. Understanding their values and culture will help you connect better during the conversation.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your skills and experiences.
✨Tip Number 3
Show your enthusiasm! When you’re chatting with the interviewer, let your passion for helping customers shine through. Share examples of how you've gone above and beyond in previous roles to make a difference.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Advisor - Stock flow in Welwyn Garden City
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of enthusiasm can go a long way in making your application stand out.
Tailor Your Application:Make sure to tailor your application to the Customer Advisor role. Highlight your communication skills and teamwork experience, as these are key for us. Use examples that show how you've successfully worked in busy environments before.
Keep It Clear and Concise:We appreciate clarity, so keep your application straightforward. Avoid jargon and get straight to the point. This will help us understand your skills and experiences without any confusion.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at B&Q Limited
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Stock Flow Customer Advisor entails. Familiarise yourself with the responsibilities mentioned in the job description, like stock management and teamwork. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
As a Customer Advisor, communication is key. Prepare examples of how you've effectively communicated in past roles, especially in busy environments. Think about times when you’ve had to explain something complex simply or worked collaboratively with a team to achieve a goal.
✨Demonstrate Your Organisational Skills
Being organised is crucial for this position. Come prepared with examples of how you've managed tasks efficiently in previous jobs. You might want to discuss any tools or methods you use to stay on top of your workload, especially if they relate to stock management or planning.
✨Be Ready to Adapt
Flexibility is important in this role, so be prepared to discuss how you've adapted to changes in the workplace. Whether it’s learning new technology or adjusting to a new schedule, showing that you can handle change will impress your interviewers and demonstrate that you’re a great fit for their team.
