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- Tasks: Help customers design their dream kitchens and bathrooms using tech and creativity.
- Company: Join B&Q, a leader in home improvement with a focus on community and diversity.
- Benefits: Enjoy a competitive salary, generous holiday, wellness perks, and an award-winning pension scheme.
- Why this job: Make a real difference in people's homes while developing your skills in a supportive environment.
- Qualifications: Strong communication skills, tech-savvy, and a passion for design and customer service.
- Other info: Flexible shifts available, with opportunities for personal growth and teamwork.
The predicted salary is between 25000 - 35000 £ per year.
Full time - 36.45 hours per week
3 Month Fixed Term Contract
Shifts available Monday - Sunday, 7.00am - 10.00pm
UK Notional hourly rate £13.71 per hour
B&Q Washington
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools, and confidence they need to create a home they’ll love. Join us as a Showroom Advisor and you’ll help some of their boldest kitchen and bathroom ideas take shape.
What’s the job?
Sales matter in this role, but your real focus will be the customer. You’ll ask questions and explore possibilities to recommend the right finance, products, and installation options. You’ll use software to produce inspirational designs that will bring customer projects to life. Coordinating multiple projects & supporting customers virtually and face to face, you’ll take our customers on a journey from inspirational ideas through to delivery, helping to make their dreams a reality.
What we need
You’re great at using technology but more importantly you’ll have brilliant communication and relationship building skills as you’ll work closely with colleagues & installers to ensure we deliver the best service on every project. You’re motivated by targets, and are confident in converting your designs into sales. You work well as part of a team and you’re a good problem-solver too, with a keen eye for design. And you’re flexible enough to work on a rota that includes weekends, evenings, and bank holidays.
What’s in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
Showroom Advisor in Washington employer: B&Q Limited
Contact Detail:
B&Q Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Showroom Advisor in Washington
✨Tip Number 1
Get to know the company! Before your interview, spend some time browsing B&Q's website and social media. Understanding their values and products will help you connect with the team and show that you're genuinely interested in being a Showroom Advisor.
✨Tip Number 2
Practice your communication skills! As a Showroom Advisor, you'll need to build relationships with customers and colleagues. Try role-playing common customer scenarios with a friend to boost your confidence and refine your approach.
✨Tip Number 3
Show off your design flair! Bring examples of your previous work or ideas for kitchen and bathroom designs to the interview. This will demonstrate your creativity and problem-solving skills, which are key for this role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep yourself on their radar and show your enthusiasm for the position.
We think you need these skills to ace Showroom Advisor in Washington
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for helping customers shine through. We want to see how you can bring kitchen and bathroom dreams to life, so share any relevant experiences that highlight your passion for design and customer service.
Tailor Your CV: Make sure your CV is tailored to the Showroom Advisor role. Highlight your communication skills, tech-savviness, and any experience with sales or design software. We love seeing how your unique background fits into our team!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. Remember, we’re looking for someone who can communicate effectively, so show us you can do that right from the start!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at B&Q!
How to prepare for a job interview at B&Q Limited
✨Know the Product Inside Out
Before your interview, make sure you’re familiar with B&Q's kitchen and bathroom products. Understand the features, benefits, and any recent trends in home improvement. This knowledge will help you answer questions confidently and show your passion for helping customers.
✨Showcase Your Communication Skills
As a Showroom Advisor, communication is key. Practice articulating your thoughts clearly and concisely. You might want to role-play with a friend, simulating customer interactions. This will help you demonstrate your ability to build relationships and understand customer needs during the interview.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and how you handle customer interactions. Think of examples from your past experiences where you successfully resolved issues or turned a challenging situation into a positive outcome. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Emphasise Teamwork and Flexibility
B&Q values teamwork and flexibility, so be ready to discuss how you work well with others and adapt to changing schedules. Share specific instances where you collaborated with colleagues or adjusted your approach to meet team goals, especially in a fast-paced environment.
