At a Glance
- Tasks: Become an expert advisor, helping customers with their home improvement projects.
- Company: Join B&Q, a leader in home improvement with a focus on community and diversity.
- Benefits: Enjoy a competitive salary, generous holiday, wellness benefits, and an award-winning pension scheme.
- Other info: Flexible shifts available, including weekends and evenings, with great team culture.
- Why this job: Make a real difference in customers' lives while developing your skills in a supportive environment.
- Qualifications: Friendly, eager to learn, and passionate about home improvement.
The predicted salary is between 27000 - 28000 € per year.
Full Time - 36.75 hours per week
Permanent Contract
Shifts available Monday - Sunday, 5:00am- 13:30pm
UK Notional hourly rate £13.10 per hour
B&Q Warrington
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Customer Advisor and you’ll be a big part of this.
Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like managing stock, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim.
What we need:
- Happy to help, eager to learn and just a little bit obsessed with home improvement.
- Friendly and outgoing, with a buzz from helping others.
- Willing to expand skills by using new technology and learning new ways of working.
- Great at working in a team and flexible enough to work on a rota that includes weekends, evenings and bank holidays.
What’s in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
Customer Advisor in Warrington employer: B&Q Limited
At B&Q Warrington, we pride ourselves on being an excellent employer that values diversity, inclusion, and employee wellbeing. As a Customer Advisor, you'll not only enjoy a competitive salary and an extensive benefits package, including an award-winning pension scheme and generous holiday allowance, but you'll also thrive in a supportive work culture that encourages personal growth and development. Join us to be part of a team that inspires customers to create their dream homes while enjoying a fulfilling career in a vibrant environment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Advisor in Warrington
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on B&Q. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to help a customer with their home improvement projects. Role-play these situations with a friend or family member to build your confidence and showcase your friendly, helpful nature.
✨Tip Number 3
Be ready to share your passion for home improvement! During the interview, talk about any DIY projects you've done or how you love helping others with their home ideas. This will show that you’re not just looking for a job, but that you’re excited about being a Customer Advisor.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re tech-savvy and ready to embrace new ways of working, which is exactly what B&Q is looking for in a Customer Advisor.
We think you need these skills to ace Customer Advisor in Warrington
Some tips for your application 🫡
Show Your Passion for Home Improvement:When writing your application, let your enthusiasm for home improvement shine through! Share any personal projects or experiences that highlight your love for helping others create their dream spaces.
Tailor Your Application:Make sure to customise your application to reflect the skills and qualities mentioned in the job description. We want to see how you fit into our team and how your experience aligns with what we’re looking for!
Be Friendly and Approachable:Since customer service is key, use a friendly tone in your written application. Show us that you’re outgoing and eager to help – it’ll make a great impression right from the start!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at B&Q Limited
✨Know Your Stuff
Before the interview, brush up on home improvement basics and B&Q's offerings. Familiarise yourself with common customer queries and solutions. This will show your passion for the role and help you connect with the interviewers.
✨Show Your Personality
As a Customer Advisor, being friendly and outgoing is key. During the interview, let your personality shine through. Share anecdotes that highlight your customer service skills and how you enjoy helping others.
✨Demonstrate Team Spirit
B&Q values teamwork, so be ready to discuss your experiences working in a team. Talk about how you’ve collaborated with others in past roles and how you can contribute to a positive team environment.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. Inquire about training opportunities, team dynamics, or how B&Q supports diversity and inclusion. This shows your genuine interest in the company and the role.
