At a Glance
- Tasks: Ensure the store is stocked and inspire customers to create their dream home.
- Company: Join B&Q, a leader in home improvement with a focus on community and diversity.
- Benefits: Competitive pay, generous holidays, wellness support, and an award-winning pension scheme.
- Other info: Flexible shifts available, with opportunities for personal growth and development.
- Why this job: Be part of a team that values your input and creativity while making a real difference.
- Qualifications: Great communication skills and a team player; forklift training is a plus.
The predicted salary is between 27000 - 28000 £ per year.
Full Time 36.75 hours per week Permanent Contract Shifts available Monday - Friday, 8.00am - 16.30pm UK Notional hourly rate £13.10 per hour B&Q Trafford Park FLT Trained desirable but not essential.
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Stock Flow Customer Advisor and you’ll be a big part of this.
Join our team, and you’ll think differently about how we inspire people to create a home they love. You’ll make sure the store is stocked with the things our customers need, as well as products that will spark new possibilities. Efficiency and safety will be vital of course, especially if you gain your forklift license with us. You’ll get to create too – exploring new solutions and making decisions that will help grow our business, together.
What we need:
- A great communicator who can think clearly and make sound plans no matter how busy things get.
- You’re an organised and analytical thinker, and you know how to keep things simple.
- You also know how to work as a team – supporting your fellow colleagues and working through what you need to do, together.
- You’ll be happy to expand your skills by using new technology and learning new ways of working.
- You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings, and bank holidays.
What's in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
Customer Advisor - Stock flow in Trafford employer: B&Q Limited
At B&Q Trafford Park, we pride ourselves on being an excellent employer that values diversity, inclusion, and employee wellbeing. As a Stock Flow Customer Advisor, you will enjoy a supportive work culture with ample opportunities for personal growth, competitive benefits including an award-winning pension scheme, and a commitment to helping you thrive both professionally and personally. Join us in creating inspiring home solutions while being part of a team that truly values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Advisor - Stock flow in Trafford
✨Tip Number 1
Get to know the company! Before your interview, spend some time researching B&Q and their values. This will help you connect your skills to what they’re looking for and show that you’re genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Try doing mock interviews with a friend or family member. Focus on common questions related to teamwork and problem-solving, as these are key for the Customer Advisor role. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Show off your communication skills! During the interview, make sure to clearly articulate your thoughts and experiences. Use examples from past jobs where you’ve worked in a team or solved problems, as this will resonate well with the hiring team.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates and shows your enthusiasm for the role.
We think you need these skills to ace Customer Advisor - Stock flow in Trafford
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Share a bit about what makes you tick and how you connect with our mission at B&Q.
Tailor Your Application:Make sure to tailor your application to the Customer Advisor role. Highlight your communication skills and any experience that shows you can keep things organised and efficient, just like we do in our stores.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great fit for the team. Remember, we love simplicity!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen to join our team at B&Q!
How to prepare for a job interview at B&Q Limited
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Customer Advisor - Stock Flow entails. Familiarise yourself with the responsibilities, such as stock management and customer interaction. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a great communicator, you'll need to demonstrate this during the interview. Practice articulating your thoughts clearly and concisely. Think of examples from your past experiences where you've effectively communicated with team members or customers, especially in busy situations.
✨Emphasise Teamwork and Flexibility
Highlight your ability to work well in a team and adapt to changing schedules. Share specific instances where you've collaborated with colleagues to achieve a common goal or adjusted your plans to meet the needs of the business. This will resonate well with the interviewers.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, training opportunities, or how success is measured in the role. This shows your enthusiasm for the position and helps you determine if it's the right fit for you.
