At a Glance
- Tasks: Engage with trade members and recommend products while providing top-notch customer service.
- Company: Join B&Q Limited, a leading home improvement retailer with a strong team spirit.
- Benefits: Earn £13.10 per hour, enjoy generous holidays, a pension scheme, and wellness programs.
- Other info: Flexible part-time hours with opportunities for personal growth.
- Why this job: Make a difference for trade customers and be part of a supportive team.
- Qualifications: Great communication skills and a passion for helping others.
The predicted salary is between 27300 - 27300 £ per year.
B&Q Limited is seeking a Customer Advisor for TradePoint in Gorleston-on-Sea. This part-time position (25 hours a week) involves engaging with trade members, recommending products, and providing excellent customer service.
As a valued team member, you will help ensure our trade customers receive great value. The role offers a competitive salary of £13.10 per hour and an array of benefits including a pension scheme, generous holiday entitlement, and wellness programs.
TradePoint Customer Advisor - Part-Time employer: B&Q Limited
B&Q Limited is an excellent employer, offering a supportive work culture where team members are valued and encouraged to grow. Located in Gorleston-on-Sea, this part-time role as a TradePoint Customer Advisor not only provides competitive pay but also includes benefits such as a pension scheme, generous holiday entitlement, and wellness programs, making it a rewarding place to work for those seeking meaningful employment.
StudySmarter Expert Advice🤫
We think this is how you could land TradePoint Customer Advisor - Part-Time
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on B&Q and their TradePoint services. This will help you understand their values and what they’re looking for in a Customer Advisor.
✨Tip Number 2
Practice your customer service skills! Think about scenarios you might face as a TradePoint Customer Advisor and how you would handle them. Being able to demonstrate your problem-solving abilities can really set you apart.
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look professional but approachable. You want to show that you can connect with trade members while also representing the B&Q brand well.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s the best way to ensure your application gets seen by the right people and shows your enthusiasm for the role.
We think you need these skills to ace TradePoint Customer Advisor - Part-Time
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us know why you love helping customers. Share any experiences where you've gone the extra mile to ensure someone leaves happy. This will show us that you're a great fit for our team!
Tailor Your Application:Make sure to customise your CV and cover letter for the TradePoint Customer Advisor role. Highlight relevant skills and experiences that match what we're looking for. This helps us see how you can contribute to our team right from the start.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate when candidates communicate effectively, as it reflects the kind of customer service we value at B&Q.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at B&Q Limited
✨Know Your Products
Before the interview, take some time to familiarise yourself with the products that TradePoint offers. Being able to recommend specific items or explain their benefits will show your potential employer that you're genuinely interested and knowledgeable about the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think of situations where you went above and beyond for a customer, as this will demonstrate your commitment to ensuring trade customers receive great value.
✨Engage with Trade Members
During the interview, express your enthusiasm for engaging with trade members. Discuss how you would approach building relationships with them and understanding their needs, as this is crucial for a Customer Advisor role at TradePoint.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your interest in the position and helps you determine if it’s the right fit for you.
