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- Tasks: Deliver products to customers and assist on the shop floor when not driving.
- Company: B&Q is a leading home improvement retailer, helping customers create their dream homes.
- Benefits: Enjoy competitive pay, generous holidays, wellness support, and shopping discounts.
- Why this job: Join a diverse team, make a real impact, and enjoy a supportive work culture.
- Qualifications: Must have a valid UK driving licence and be flexible with working hours.
- Other info: Heavy lifting required; training and equipment provided.
Full Time - 36.75 hours per week (across 4 shifts per week, flexibility required)
Permanent Contract
Shifts available Monday - Sunday, 7.00am - 10.00pm
UK Notional hourly rate £13.46 per hour
B&Q Plymouth
PLEASE NOTE - Due to the nature of the role, heavy lifting will be required.
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they'll love. Join us as a Store Delivery Driver and you’ll be part of delivering exceptional customer service & ensuring our customers receive their deliveries in excellent condition and on time - every time.
What’s the job?
We have over 300 B&Q Stores, our Digital Hub Stores are the largest in the estate and deliver locally to our customers’ homes. Deliveries in our 3.5 ton vans range from a tin of paint to 30 packs of flooring, so you’ll be comfortable with some heavy lifting & play an important part in helping our customers create a home they’ll love. When you’re not delivering multi-drop orders to customers’ homes, you will be based on our shopfloor where you will use new technology to fulfil customer orders and support your colleagues where needed. Efficiency and safety will be vital of course, but importantly, you’ll represent our B&Q brand, putting customers first, everywhere you go.
What we need:
- A great communicator who can think clearly and make sound plans no matter how busy things get.
- You’re an organised and analytical thinker, and you know how to keep things simple.
- You’ll need a manual UK driving licence (Category B/B1 which covers you to drive up to 3.5T vehicles), that you’ve held for at least a year with no more than 6 points.
- Previous experience as a multi-drop delivery driver is useful, but not essential.
- You’re flexible enough to work on a rota that includes weekends, evenings and bank holidays.
To keep everybody safe and reassure our customers, if you’re successful in this role, we carry out checks through Experian with the DVLA to verify the information you’ve given us. As well as this, we also do a DBS check (Disclosure and Barring Service). Any discrepancies will be discussed directly with you.
What’s in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
Store Delivery Driver employer: B&Q Limited
Contact Detail:
B&Q Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Delivery Driver
✨Tip Number 1
Familiarise yourself with the B&Q brand and its values. Understanding their commitment to customer service and home improvement will help you align your responses during interviews, showcasing how you can contribute to their mission.
✨Tip Number 2
Highlight any previous experience in delivery or customer service roles. Even if you haven't worked as a multi-drop delivery driver before, emphasising your ability to handle heavy lifting and manage time effectively will make you a strong candidate.
✨Tip Number 3
Be prepared to discuss your flexibility regarding working hours. Since the role requires shifts across weekends and evenings, demonstrating your willingness to adapt will show that you're a reliable team player.
✨Tip Number 4
Practice your communication skills. As a Store Delivery Driver, you'll need to interact with customers and colleagues regularly. Being able to convey information clearly and effectively will set you apart from other candidates.
We think you need these skills to ace Store Delivery Driver
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any previous roles involving delivery or customer service. Emphasise your ability to handle heavy lifting and your organisational skills.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your flexibility regarding shifts and your commitment to providing excellent customer service.
Highlight Relevant Skills: Clearly outline your communication skills, ability to think on your feet, and any experience with multi-drop deliveries. If you have a clean driving record, make sure to mention it as well.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at B&Q Limited
✨Show Your Communication Skills
As a Store Delivery Driver, you'll need to communicate effectively with customers and colleagues. During the interview, demonstrate your ability to convey information clearly and listen actively. Share examples of how you've successfully communicated in previous roles.
✨Highlight Your Organisational Skills
Being organised is crucial for managing deliveries and ensuring customer satisfaction. Prepare to discuss how you plan your routes, manage time efficiently, and keep track of multiple deliveries. Use specific examples from past experiences to illustrate your organisational abilities.
✨Emphasise Flexibility and Adaptability
The role requires flexibility in working hours and adapting to changing situations. Be ready to talk about times when you've had to adjust your plans or work outside of your usual schedule. This will show that you're a team player who can handle the demands of the job.
✨Prepare for Safety and Compliance Questions
Safety is a top priority in this role, so expect questions about your understanding of safety protocols and compliance. Familiarise yourself with relevant regulations and be prepared to discuss how you ensure safety while driving and handling heavy items.