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- Tasks: Become an expert advisor, helping customers with their home improvement projects.
- Company: Join B&Q, a leading home improvement retailer with a passion for customer service.
- Benefits: Earn £12.71 per hour, enjoy flexible shifts, and gain valuable skills.
- Why this job: Make a real difference in customers' lives while learning about home improvement.
- Qualifications: Friendly, eager to learn, and passionate about helping others.
- Other info: Dynamic team environment with opportunities for personal growth.
The predicted salary is between 11 - 14 £ per hour.
Part Time - 30 hours per week
Permanent Contract
Shifts available Monday - Sunday, 7.00am - 10.00pm
UK Notional hourly rate £12.71 per hour
B&Q Stevenston
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, tools and confidence they need to create a home they’ll love. Join us as a Customer Advisor and you’ll be a big part of this.
What’s the job?
Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, as will managing stock, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim.
What we need:
- Happy to help, eager to learn and just a little bit obsessed with home improvement.
- Friendly and outgoing, with a buzz from helping others.
- Willing to expand your skills by using new technology and learning new ways of working.
- Great at working in a team and flexible enough to work on a rota that includes weekends and evenings.
Customer Advisor in Stevenston employer: B&Q Limited
Contact Detail:
B&Q Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor in Stevenston
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on B&Q and their values. This will help you connect with the team and show that you're genuinely interested in being part of their mission to improve homes.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you've gone above and beyond for a customer. Being able to share these stories will demonstrate your passion for helping others, which is key for a Customer Advisor role.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and professional. First impressions matter, and looking polished will help you stand out as someone who takes the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Customer Advisor in Stevenston
Some tips for your application 🫡
Show Your Passion for Home Improvement: When writing your application, let your enthusiasm for home improvement shine through! Share any personal projects or experiences that highlight your love for helping others create their dream spaces.
Tailor Your Application: Make sure to customise your application to reflect the skills and qualities mentioned in the job description. We want to see how you fit into our team and how your experience aligns with what we’re looking for!
Be Friendly and Approachable: Since customer service is key, use a warm and friendly tone in your application. Show us that you’re not just a great candidate but also someone who can connect with customers and make them feel welcome.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at B&Q Limited
✨Know Your Stuff
Before the interview, brush up on home improvement basics and the products B&Q offers. Familiarise yourself with common customer queries and think about how you would respond. This will show your passion for the role and help you stand out.
✨Show Your Personality
As a Customer Advisor, being friendly and approachable is key. During the interview, let your personality shine through. Share stories that highlight your customer service skills and your enthusiasm for helping others. A genuine smile goes a long way!
✨Ask Smart Questions
Prepare a few thoughtful questions to ask your interviewer. This could be about team dynamics, training opportunities, or how success is measured in the role. It shows you're engaged and serious about the position, plus it gives you valuable insights.
✨Flexibility is Key
Since the role involves working various shifts, be ready to discuss your availability openly. Highlight your willingness to adapt and work weekends or evenings. This demonstrates your commitment and readiness to be part of the team.