At a Glance
- Tasks: Help customers design their dream kitchens and bathrooms with innovative ideas and technology.
- Company: Join B&Q, a leader in home improvement with a focus on diversity and inclusion.
- Benefits: Enjoy a competitive salary, generous holiday, wellness benefits, and an uncapped bonus scheme.
- Other info: Flexible shifts available, with opportunities for personal growth in a supportive team environment.
- Why this job: Make a real difference in customers' lives by turning their home dreams into reality.
- Qualifications: Strong communication skills, tech-savvy, and a flair for design are essential.
The predicted salary is between 29000 - 30000 £ per year.
Overview
Full Time 36.75 hours per week Permanent Contract Shifts available Monday - Sunday, 7.00am - 10.00pm UK Notional hourly rate £14.10 per hour B&Q Southend.
As part of our commitment to celebrating excellence, colleagues benefit from our uncapped quarterly bonus scheme. In addition, we offer a year‑round incentives programme recognising outstanding individual contribution, high performance and brilliant customer experiences. We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools, and confidence they need to create a home they’ll love. Join us as a Showroom Advisor and you’ll help some of their boldest kitchen and bathroom ideas take shape.
What's the job?
Sales matter in this role, but your real focus will be the customer. You’ll ask questions and explore possibilities to recommend the right finance, products, and installation options. You’ll use software to produce inspirational designs that will bring customer projects to life. Coordinating multiple projects & supporting customers virtually and face to face, you’ll take our customers on a journey from inspirational ideas through to delivery, helping to make their dreams a reality.
What we need:
- You’re great at using technology but more importantly you’ll have brilliant communication and relationship building skills as you’ll work closely with colleagues & installers to ensure we deliver the best service on every project.
- You’re motivated by targets, and are confident in converting your designs into sales.
- You work well as part of a team and you’re a good problem-solver too, with a keen eye for design.
- You’re flexible enough to work on a rota that includes weekends, evenings, and bank holidays.
What's in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you.
As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
Showroom Advisor in Southend-on-Sea employer: B&Q Limited
B&Q Southend is an exceptional employer that prioritises employee wellbeing and development, offering a competitive salary alongside an extensive benefits package including an award-winning pension scheme and generous holiday allowance. Our inclusive work culture fosters diversity and collaboration, ensuring every team member feels valued and empowered to contribute to our customers' home improvement journeys. Join us as a Showroom Advisor and enjoy the opportunity to grow within a supportive environment while making a meaningful impact on our customers' lives.
StudySmarter Expert Advice🤫
We think this is how you could land Showroom Advisor in Southend-on-Sea
✨Tip Number 1
Get to know the company culture! Before your interview, check out B&Q's values and mission. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Showroom Advisor, you'll need to build relationships with customers and colleagues. Try role-playing common scenarios with a friend to boost your confidence and refine your approach.
✨Tip Number 3
Show off your design flair! Bring examples of your previous work or ideas for kitchen and bathroom designs to the interview. This will demonstrate your creativity and passion for helping customers bring their visions to life.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep yourself on their radar and show your enthusiasm for the role.
We think you need these skills to ace Showroom Advisor in Southend-on-Sea
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Share a bit about your passion for helping customers and how you can bring their ideas to life.
Tailor Your Application:Make sure to tailor your application to the Showroom Advisor role. Highlight your experience with technology, communication skills, and any previous sales experience. We love seeing how your background aligns with what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points if it helps, and make sure to answer any specific questions in the job description. We appreciate straightforwardness and clarity in applications!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at B&Q Limited
✨Know the Product Inside Out
Before your interview, make sure you’re familiar with B&Q’s kitchen and bathroom products. Understand the features, benefits, and any recent promotions. This will not only show your enthusiasm but also help you answer questions confidently and suggest ideas during the interview.
✨Showcase Your Communication Skills
As a Showroom Advisor, communication is key. Prepare examples of how you've successfully built relationships with customers or colleagues in the past. Practise articulating your thoughts clearly and concisely, as this will demonstrate your ability to connect with customers effectively.
✨Demonstrate Your Problem-Solving Abilities
Think of specific instances where you’ve tackled challenges or resolved customer issues. Be ready to discuss these scenarios in your interview, highlighting your thought process and the positive outcomes. This will show that you can handle the dynamic nature of the role.
✨Emphasise Your Team Spirit
B&Q values teamwork, so be prepared to talk about your experiences working collaboratively. Share examples of how you’ve contributed to a team’s success or supported colleagues. This will illustrate that you’re not just a lone wolf but someone who thrives in a team environment.
