At a Glance
- Tasks: Assist customers with home improvement queries and provide excellent service.
- Company: Join the friendly team at B&Q, a leader in home improvement.
- Benefits: Enjoy competitive pay, generous holiday, and wellness support.
- Other info: Flexible shifts available, perfect for students looking for part-time work.
- Why this job: Be part of a dynamic team and help customers create their dream spaces.
- Qualifications: Must be friendly, enthusiastic, and eager to learn new skills.
The predicted salary is between 27300 - 27300 £ per year.
Customer Advisor – Part Time, 20 hours per week, 3 month fixed term contract at B&Q Slough. Shifts available Monday – Saturday, 5pm – 10pm. UK notional hourly rate £13.10 (incl. £1.07 hourly store allowance).
What we need:
- Friendly, outgoing, and enthusiastic about home improvement.
- Strong customer service skills, team player, flexible to work on a rota including weekends, evenings and bank holidays.
- Good communication skills, eager to learn new technology and work with products such as paint mixing and timber cutting.
What's in it for you:
- Competitive salary, award‑winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, Employee Assistance Programme, shopping discounts and colleague wellbeing benefits.
- Diversity & inclusion initiative, wellness support and generous breaks to keep you refreshed.
Customer Advisor in Slough employer: B&Q Limited
B&Q Slough is an excellent employer that values its employees by offering a competitive salary and a range of benefits including an award-winning pension scheme and generous holiday allowance. The work culture promotes diversity and inclusion, with a strong focus on employee wellbeing and growth opportunities, making it an ideal place for those passionate about home improvement and customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Advisor in Slough
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on B&Q. Understand their values and what they stand for. This will help you connect with the interviewer and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. Focus on showcasing your customer service skills and enthusiasm for home improvement. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Dress the part! Even though it's a part-time role, showing up in smart attire can make a great first impression. It shows that you take the opportunity seriously and are ready to represent B&Q well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Advisor in Slough
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for home improvement shine through! We want to see that you're not just looking for a job, but that you're genuinely excited about helping customers with their projects.
Highlight Your Customer Service Skills:Make sure to emphasise any previous experience you have in customer service. We love team players who can communicate well and make our customers feel valued, so share examples of how you've done this in the past!
Be Flexible and Open-Minded:Since the role involves working evenings and weekends, it’s important to show us that you’re flexible with your availability. Mention any past experiences where you’ve adapted to changing schedules or taken on new challenges.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success! It’s super easy, and you’ll be able to showcase your skills and personality in the best light.
How to prepare for a job interview at B&Q Limited
✨Show Your Enthusiasm
Make sure to express your passion for home improvement during the interview. Share any personal experiences or projects you've worked on that relate to the role. This will show that you're not just looking for a job, but that you genuinely care about the products and services offered.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think of specific situations where you went above and beyond to help a customer. This will highlight your strong customer service skills and show that you're a team player who can handle various situations.
✨Be Ready to Learn
Since the role involves working with new technology and products, be prepared to discuss your willingness to learn. Mention any previous experiences where you quickly adapted to new tools or processes. This will reassure them that you're flexible and eager to grow in the position.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask about the company culture, team dynamics, or specific products you'll be working with. This shows that you're engaged and interested in the role, and it gives you a chance to assess if the company is the right fit for you.
