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For Companies At a Glance
- Tasks: Lead daily operations and enhance customer experience in a dynamic retail environment.
- Company: A top home improvement retailer in Shrewsbury with a focus on teamwork.
- Benefits: Competitive salary, pension benefits, and opportunities for personal growth.
- Why this job: Make a real difference in customer service while developing your leadership skills.
- Qualifications: Strong commitment to customer service and teamwork with leadership qualities.
- Other info: Join a supportive team and thrive in a safe working environment.
The predicted salary is between 28800 - 43200 £ per year.
A leading home improvement retailer in Shrewsbury is looking for a passionate Shift Lead to manage daily operations, enhance customer experience, and ensure a safe working environment. The ideal candidate will be wholeheartedly committed to customer service and teamwork, possessing strong leadership qualities. Join us and enjoy a competitive salary, pension benefits, and numerous opportunities for personal growth and well-being.
Shift Lead: Customer Experience & Store Ops in Shrewsbury employer: B&Q Limited
Contact Detail:
B&Q Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Lead: Customer Experience & Store Ops in Shrewsbury
✨Tip Number 1
Network like a pro! Reach out to current employees at the company through LinkedIn or local events. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and leadership. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show your passion for customer experience during the interview. Share specific examples of how you've gone above and beyond for customers in the past. This will demonstrate your commitment to the role!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show that you’re genuinely interested in the position. Plus, it keeps you on their radar!
We think you need these skills to ace Shift Lead: Customer Experience & Store Ops in Shrewsbury
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for customer service shine through. We want to see how you’ve gone above and beyond in previous roles to enhance the customer experience.
Highlight Your Leadership Skills: As a Shift Lead, strong leadership is key. Make sure to include examples of how you've successfully led teams or projects in the past. We love to see teamwork in action!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the specific role. Mention how your skills align with our mission at StudySmarter and the job description.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at B&Q Limited
✨Know the Company Inside Out
Before your interview, make sure you research the home improvement retailer thoroughly. Understand their values, mission, and recent developments. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Leadership Skills
As a Shift Lead, strong leadership is key. Prepare examples from your past experiences where you've successfully led a team or improved customer service. Be ready to discuss how you handle conflicts and motivate your team to achieve goals.
✨Emphasise Customer Service Commitment
Since the role focuses on enhancing customer experience, be prepared to share specific instances where you went above and beyond for customers. Highlight your understanding of what excellent customer service looks like and how you plan to implement it in this role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the store operations and team dynamics. This shows that you’re not just interested in the position but also in how you can contribute to the team’s success and improve the overall customer experience.
