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- Tasks: Coordinate showroom projects and support teams to deliver exceptional customer service.
- Company: Join B&Q, a leader in home improvement with a focus on diversity and inclusion.
- Benefits: Enjoy competitive pay, generous holidays, wellness benefits, and an award-winning pension scheme.
- Why this job: Help customers create their dream spaces while developing your project management and design skills.
- Qualifications: Strong communication skills, tech-savvy, and a flair for design are essential.
- Other info: Flexible shifts available, with opportunities for personal growth in a supportive environment.
Part time, 12 hours per week, Permanent Contract. Shifts available Monday - Sunday, 7.00am - 10.00pm. UK Notional hourly rate £14.52 per hour (Inclusive of an £0.81 per hour, store specific location allowance).
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Showroom Project Coordinator & help to bring our customers' dream kitchen & bathroom projects to life.
What’s the job?
You’ll support our showroom teams & installers with the help and advice needed to deliver a seamless and professional service for our customers. Whether it be via phone, email, or face to face, you’ll keep our customers up to date with their projects until completion. You’ll also use design software to really bring customer projects to life, by asking questions and exploring possibilities. Having the confidence to recommend the right finance, products, and installation options is also important in this role.
What we need:
You’re great at using technology but more importantly you’ll have brilliant communication and relationship building skills as you’ll work closely with colleagues & installers to ensure we deliver the best service on every project. You’re motivated by targets and you’re a good problem-solver and project manager too, with a keen eye for design. And you’re flexible enough to work on a rota that includes weekends, evenings and bank holidays.
What’s in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
Showroom Project Coordinator employer: B&Q Limited
Contact Detail:
B&Q Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Showroom Project Coordinator
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on B&Q and their values. This will help you connect with the team and show that you're genuinely interested in being part of their mission to improve homes.
✨Tip Number 2
Practice your communication skills! Since this role is all about building relationships, try role-playing common scenarios with a friend. This will help you feel more confident when discussing projects and solutions during the interview.
✨Tip Number 3
Show off your tech skills! Familiarise yourself with design software that might be relevant to the role. Being able to demonstrate your tech-savviness can really set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the B&Q team. Don’t miss out on this opportunity!
We think you need these skills to ace Showroom Project Coordinator
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for home improvement shine through! We want to see how excited you are about helping customers create their dream spaces.
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the Showroom Project Coordinator role. We love seeing how your past experiences can bring value to our team!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your communication is easy to understand and showcases your brilliant relationship-building skills.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey with us at B&Q.
How to prepare for a job interview at B&Q Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Showroom Project Coordinator role. Familiarise yourself with the key responsibilities, such as supporting showroom teams and using design software. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since this role requires brilliant communication and relationship-building skills, prepare examples of how you've successfully communicated with customers or colleagues in the past. Think about times when you resolved issues or provided excellent service, as these stories will highlight your suitability for the job.
✨Demonstrate Your Problem-Solving Abilities
Be ready to discuss specific challenges you've faced in previous roles and how you overcame them. This could involve project management scenarios or design-related problems. Showing that you can think on your feet and find solutions will impress the interviewers.
✨Emphasise Your Flexibility
The job requires working various shifts, including weekends and evenings. Be prepared to discuss your availability and willingness to adapt to the rota. Highlight any previous experience where you've had to be flexible with your schedule, as this will demonstrate your commitment to the role.
