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- Tasks: Become a customer expert, guiding shoppers with home improvement projects and providing top-notch service.
- Company: Join B&Q, a leader in home improvement with a focus on community and diversity.
- Benefits: Enjoy a competitive salary, generous holiday, wellness support, and shopping discounts.
- Other info: Flexible shifts available, with opportunities for personal growth and team collaboration.
- Why this job: Make a real difference in customers' lives while developing your skills in a supportive environment.
- Qualifications: Friendly, eager to learn, and passionate about helping others with home improvements.
The predicted salary is between 27300 - 27300 £ per year.
Part Time - 13 hours per week
3 Month Fixed Term Contract
Shifts available Monday - Sunday, 7.00am - 10.00pm
UK Notional hourly rate £13.10 per hour
B&Q Sheffield
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Checkouts Customer Advisor and you’ll be a big part of this.
What's the job?
Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like click & collect, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in various areas, but on the tills truly great customer service will be your main aim.
What we need:
- Happy to help, eager to learn and just a little bit obsessed with home improvement.
- Friendly and outgoing, with a buzz from helping others.
- Willing to expand skills by using new technology and learning new ways of working.
- Great at working in a team and flexible enough to work on a rota that includes weekends, evenings and bank holidays.
What's in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you.
As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
Customer Advisor - Checkouts in Sheffield employer: B&Q Limited
Contact Detail:
B&Q Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor - Checkouts in Sheffield
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on B&Q and their values. This will help you connect with the team and show that you're genuinely interested in being part of their mission to improve homes.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different customer scenarios, especially at the checkouts. Being able to demonstrate your friendly and helpful nature will make you stand out.
✨Tip Number 3
Show your passion for home improvement! Whether it’s sharing your own DIY projects or discussing trends, let your enthusiasm shine through. It’ll resonate with the team and show you’re a great fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and updates directly from us.
We think you need these skills to ace Customer Advisor - Checkouts in Sheffield
Some tips for your application 🫡
Show Your Passion for Home Improvement: When you're writing your application, let your love for home improvement shine through! Share any personal projects or experiences that highlight your enthusiasm and how you can inspire customers.
Be Friendly and Approachable: Since the role is all about customer service, make sure your application reflects your friendly personality. Use a warm tone and include examples of how you've helped others in previous roles or situations.
Highlight Your Team Spirit: We value teamwork, so don’t forget to mention your ability to work well with others. Share stories that demonstrate your collaborative skills and how you contribute to a positive team environment.
Apply Through Our Website: To make sure your application gets noticed, apply directly through our website. It’s the best way for us to see your application and get you on board as a Checkouts Customer Advisor!
How to prepare for a job interview at B&Q Limited
✨Know Your Stuff About Home Improvement
Brush up on your knowledge of home improvement projects and products. Being able to chat confidently about tools, materials, and DIY tips will show that you're genuinely interested in the role and can connect with customers.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about times when you went above and beyond to help someone, as this will demonstrate your friendly and outgoing nature.
✨Be Ready for Teamwork Questions
Since teamwork is key in this role, be prepared to discuss how you've worked effectively in a team before. Share specific instances where collaboration led to success, highlighting your flexibility and eagerness to learn from others.
✨Embrace the Rota Flexibility
Make sure to express your willingness to work varied shifts, including weekends and evenings. This shows that you're committed and ready to adapt to the needs of the business, which is something they value highly.