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- Tasks: Help customers design their dream kitchens and bathrooms using tech and creativity.
- Company: Join B&Q, a leader in home improvement with a focus on community and diversity.
- Benefits: Enjoy a competitive salary, generous holidays, wellness support, and an award-winning pension scheme.
- Why this job: Make a real difference in people's lives by turning their home ideas into reality.
- Qualifications: Strong communication skills, tech-savvy, and a flair for design are essential.
- Other info: Flexible shifts available, with opportunities for personal growth in a supportive team.
The predicted salary is between 28500 - 42000 £ per year.
Full Time - 36.75 hours per week
Permanent Contract
Shifts available Monday - Sunday, 7.00am - 10.00pm
UK Notional hourly rate £13.71 per hour, increasing to £14.10 per hour from 1st April 2026.
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools, and confidence they need to create a home they’ll love. Join us as a Showroom Advisor and you’ll help some of their boldest kitchen and bathroom ideas take shape.
What’s the job?
Sales matter in this role, but your real focus will be the customer. You’ll ask questions and explore possibilities to recommend the right finance, products, and installation options. You’ll use software to produce inspirational designs that will bring customer projects to life. Coordinating multiple projects & supporting customers virtually and face to face, you’ll take our customers on a journey from inspirational ideas through to delivery, helping to make their dreams a reality.
What we need:
You’re great at using technology but more importantly you’ll have brilliant communication and relationship building skills as you’ll work closely with colleagues & installers to ensure we deliver the best service on every project. You’re motivated by targets, and are confident in converting your designs into sales. You work well as part of a team and you’re a good problem-solver too, with a keen eye for design. And you’re flexible enough to work on a rota that includes weekends, evenings, and bank holidays.
What’s in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
Showroom Advisor in Redditch employer: B&Q Limited
Contact Detail:
B&Q Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Showroom Advisor in Redditch
✨Tip Number 1
Get to know the company! Before your interview, spend some time browsing B&Q's website and social media. Understanding their values and recent projects will help you connect with the team and show that you're genuinely interested in being a part of their mission.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you articulate your thoughts clearly and boost your confidence when discussing your design ideas and customer service skills.
✨Tip Number 3
Show off your creativity! Bring a portfolio of your previous design work or any relevant projects you've completed. This visual evidence can really impress the interviewers and demonstrate your ability to turn ideas into reality.
✨Tip Number 4
Follow up after your interview! A quick thank-you email expressing your appreciation for the opportunity can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Showroom Advisor in Redditch
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for helping customers shine through. We want to see how you can bring our customers' bold ideas to life and make their home improvement dreams a reality!
Highlight Your Skills: Make sure to showcase your communication and relationship-building skills in your application. We’re looking for someone who can connect with customers and colleagues alike, so don’t hold back on sharing relevant experiences!
Be Tech-Savvy: Since you'll be using software to create designs, mention any tech skills you have. We love candidates who are comfortable with technology and can use it to enhance the customer experience.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at B&Q Limited
✨Know the Product Inside Out
Before your interview, make sure you’re familiar with the products and services offered by the company. Understand the kitchen and bathroom design trends, as well as the software they use for creating designs. This will not only impress your interviewers but also help you answer questions more confidently.
✨Show Off Your Communication Skills
As a Showroom Advisor, communication is key. Practice articulating your thoughts clearly and concisely. You might want to role-play with a friend or family member, simulating customer interactions. This will help you demonstrate your ability to build relationships and provide excellent customer service during the interview.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle customer queries. Think of examples from your past experiences where you successfully resolved issues or turned a challenging situation into a positive outcome. This will showcase your capability to think on your feet.
✨Emphasise Teamwork and Flexibility
Highlight your experience working in teams and your flexibility in adapting to different schedules. The role requires collaboration with colleagues and installers, so share examples of how you’ve worked effectively in a team environment and your willingness to work varied shifts, including weekends and evenings.